Guest Services & Gift Shop Associate

0090 Presbyterian System Services; United States; On-site; USD 22,000 - 30,000; Full time

Job summary

Presbyterian Healthcare Services in Albuquerque, NM is hiring a Gift Shop Service Aide to greet patients, visitors, and volunteers at the lobby with professional, compassionate service while guiding them to Presbyterian destinations.

Responsibilities include directing guests, supporting the information desk, and providing courteous, respectful assistance while adhering to HIPAA and privacy requirements.

Qualifications

• High School Diploma or GED is required.
• Three or more months of experience using multi-line phone systems and computers.
• Strong verbal and written communication skills, including communicating with diverse populations.
• Proficient with Microsoft Office applications.

Responsibilities

• Provides customers with accurate directions and meets customer service standards.
• Coordinates information desk activities to address customer needs professionally.
• Maintains knowledge of hospital operations, policies, and service locations to offer accurate information.

Skills

Verbal communication

Written communication

Education

High School Diploma or GED

Tools

Multi-line phone systems

Computers

Job description

Presbyterian Healthcare Services in Albuquerque, NM is hiring a Gift Shop Service Aide to greet patients, visitors, and volunteers at the lobby with professional, compassionate service while guiding them to Presbyterian destinations.

Responsibilities include directing guests, supporting the information desk, and providing courteous, respectful assistance while adhering to HIPAA and privacy requirements.