Hospital Gift Shop Assistant Manager — Guest Experience

Lori's Gifts, Inc.; Burlington (VT); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

Commuter Benefits

Generous Employee Discounts

Job summary

Lori’s Gifts, Inc. in Burlington, VT is seeking an Assistant Store Manager to help lead a compassionate retail team in a hospital gift shop, delivering warm, patient-focused service and upholding our values of integrity, empathy and excellence.

You will supervise daily operations, support scheduling and training, manage merchandising, handle POS transactions, and ensure safety and ADA compliance. The role requires leadership experience, flexibility for evenings/weekends/holidays, and a

Qualifications

• High school diploma or GED.
• Minimum one year of experience in retail, hospitality, or customer service.
• Demonstrated leadership or supervisory experience preferred.
• Ability to lift up to 30 lbs and stand for extended periods.
• Regular and predictable attendance is an essential requirement.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Deliver exceptional customer service with warmth and attentiveness.
• Maintain merchandising standards and support sales growth.
• Monitor inventory levels and communicate restocking needs.
• Follow visual merchandising and promotional guidelines.
• Uphold operational procedures and company policies.
• Accurately process transactions using POS systems; may handle bank deposits.
• Assist in scheduling, training, and coaching team members.
• Independently open and close the store.
• Perform other duties as assigned.

Skills

Customer service

Leadership

Attendance

Flexibility

Education

High School Diploma or GED

Job description

Lori’s Gifts, Inc. in Burlington, VT is seeking an Assistant Store Manager to help lead a compassionate retail team in a hospital gift shop, delivering warm, patient-focused service and upholding our values of integrity, empathy and excellence.

You will supervise daily operations, support scheduling and training, manage merchandising, handle POS transactions, and ensure safety and ADA compliance. The role requires leadership experience, flexibility for evenings/weekends/holidays, and a