Hospital Gift Shop: Assistant Store Manager — Lead

Lori's Gifts, Inc.; Canton (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Commuter Benefits

Generous Employee Discounts

Job summary

Lori’s Gifts is seeking an Assistant Store Manager to help lead a compassionate retail team in a hospital gift shop environment. You’ll strive to deliver guest experiences that reflect integrity, empathy, and excellence, guiding daily operations and guest service with a focus on community care.

You’ll assist in scheduling, training, and coaching, while upholding merchandising standards, processing transactions, and ensuring smooth store openings and closings.

Qualifications

• High school diploma or GED.
• Minimum one year of experience in retail, hospitality, or customer service.
• Demonstrated leadership or supervisory experience preferred.
• Ability to lift up to 30 lbs and stand for extended periods.
• Regular and predictable attendance is an essential requirement.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Deliver exceptional customer service with warmth and attentiveness.
• Maintain merchandising standards and support sales growth.
• Monitor inventory levels and communicate restocking needs.
• Follow visual merchandising and promotional guidelines.
• Uphold operational procedures and company policies.
• Accurately process transactions using POS systems; may handle bank deposits.
• Assist in scheduling, training, and coaching team members.
• Independently open and close the store.
• Perform other duties as assigned.

Job description

Lori’s Gifts is seeking an Assistant Store Manager to help lead a compassionate retail team in a hospital gift shop environment. You’ll strive to deliver guest experiences that reflect integrity, empathy, and excellence, guiding daily operations and guest service with a focus on community care.

You’ll assist in scheduling, training, and coaching, while upholding merchandising standards, processing transactions, and ensuring smooth store openings and closings.