Hospital Food Service Operations Director

Aramark; Philadelphia (Philadelphia County); On-site; USD 140,000 - 200,000; Full time

Job summary

Aramark Healthcare+ is seeking a Director of Operations for the Food & Nutrition Department in a large hospital in Philadelphia, PA. This role plans, manages, and guides multiple contracted services and teams to meet operating and financial goals, client objectives, and customer needs.

The Director collaborates with Finance on budgets, drives improvements, ensures safety and regulatory compliance, and builds strong client relationships to deliver excellent service and outcomes across patient

Qualifications

• Bachelor's degree level education highly preferred in an area of Food & Nutrition Services, Hospitality or Business Management
• Experience managing food & nutrition operations within a large, high volume, fast paced acute care hospital required
• Proven ability to implement and manage food service systems and programs for patient services, retail and culinary operations.
• The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
• Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
• The ideal candidate will have a history of stability in their career, showing tenure and progression in prior roles.
• Experience in creating and managing a department budget, financial controls and analysis.
• Experience crafting product sales strategies and implementing operational programs and initiatives.

Responsibilities

• Leads a team that provides operational expertise in contracted services while providing hands‑on execution management of operations.
• Implements and manages food service systems and programs for patient services, retail and culinary operations to create structured and standardized services.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement systems/programs and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Job description

Aramark Healthcare+ is seeking a Director of Operations for the Food & Nutrition Department in a large hospital in Philadelphia, PA. This role plans, manages, and guides multiple contracted services and teams to meet operating and financial goals, client objectives, and customer needs.

The Director collaborates with Finance on budgets, drives improvements, ensures safety and regulatory compliance, and builds strong client relationships to deliver excellent service and outcomes across patient