Hospital Food Service Aide – Patient Room Service

Northwestern Medicine group; DeKalb Township (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Benefits package

Job summary

Northwestern Medicine in DeKalb, IL is seeking a Food Services Worker to prepare cold foods, take and manage room service orders, assemble trays, and ensure safety and sanitation standards are met. You will perform data entry in Excel, handle cash, and maintain a clean, organized work area.

The role requires compliance with all policies, health requirements, and participation in trainings. Weekend and holiday rotations are included in the schedule.

Qualifications

• Excellent customer service and critical thinking skills.
• Must be able to work in a stressful environment and take appropriate action.

Responsibilities

• Prepares cold food items and assists in various support activities.
• Take Room Service orders including employee/patient/family initiated orders and those patients needing assistance.
• Complete tray assembly.
• Ensures food meets all safety and sanitary regulations and completes all required documentation.
• Data entry using Microsoft Excel.
• Basic cash handling.
• Maintains a safe, clean, neat and orderly cooking area.
• Ensures all department policies and programs are adhered to.
• Ensure satisfaction in quality and service using problem resolution skills as necessary.
• Completes daily position checklists, cleaning duties and all required documentation.
• Washes and sanitizes all food service equipment used for patients and cafeteria service.
• Replaces items to their proper place of storage.
• Demonstrates ability to exercise independent judgment in times of need.
• Assist with putting away stock using the FIFO (first in, first out) method.
• Cleans and sanitizes cafeteria service items.
• Cleans dish machine at end of shift.
• Cleans and sanitizers work area.
• Cleans and sanitizes food service carts.

Skills

Customer service

Critical thinking

Job description

Northwestern Medicine in DeKalb, IL is seeking a Food Services Worker to prepare cold foods, take and manage room service orders, assemble trays, and ensure safety and sanitation standards are met. You will perform data entry in Excel, handle cash, and maintain a clean, organized work area.

The role requires compliance with all policies, health requirements, and participation in trainings. Weekend and holiday rotations are included in the schedule.