Food Service Associate: Patient & Cafeteria Prep

Northwestern Medicine; DeKalb (IL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Tuition Reimbursement

Student Loan Repayment

Professional Development

Wellbeing Fund

401(k) Matching

Medical, Dental and Vision Coverage

Life Insurance

Paid Time Off

Holiday Pay

Job summary

Northwestern Medicine Location: DeKalb, Kishwaukee Hospital. The Food Services Worker role involves preparing cold items for patients and the cafeteria, taking Room Service orders, assembling trays, and ensuring safety and sanitation standards are met.

You will also perform data entry in Excel and handle cash transactions as needed. Role requires rotating weekends and holidays, maintaining a clean work area, and complying with all department policies.

Qualifications

• Excellent customer service and critical thinking skills.
• Must be able to work in a stressful environment and take appropriate action.

Responsibilities

• Prepares cold food items for patients and cafeteria.
• Take Room Service orders including employee/patient/family initiated orders and those patients needing assistance.
• Complete tray assembly.
• Ensures food meets all safety and sanitary regulations and completes all required documentation.
• Data entry using Microsoft Excel.
• Basic cash handling.
• Maintains a safe, clean, neat and orderly cooking area.
• Ensures all department policies and programs are adhered to.
• Ensure satisfaction in quality and service using problem resolution skills as necessary.
• Completes daily position checklists, cleaning duties and all required documentation.
• Completes all mandatory in-service trainings and meets employee health requirements.
• Washes and sanitizes all food service equipment used for patients and cafeteria service.
• Replaces items to their proper place of storage.
• Demonstrates ability to exercise independent judgment in times of need.
• Assist with putting away stock using the FIFO (first in, first out) method.
• Cleans and sanitizes cafeteria service items.
• Cleans dish machine at end of shift.
• Cleans and sanitizes work area.
• Cleans and sanitizes food service carts.

Skills

Customer service

Critical thinking

Tools

Excel

Job description

Northwestern Medicine Location: DeKalb, Kishwaukee Hospital. The Food Services Worker role involves preparing cold items for patients and the cafeteria, taking Room Service orders, assembling trays, and ensuring safety and sanitation standards are met.

You will also perform data entry in Excel and handle cash transactions as needed. Role requires rotating weekends and holidays, maintaining a clean work area, and complying with all department policies.