Hospital Facilities & Alarm Dispatch Tech

Penrose Hospital; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

Penrose Hospital in Colorado Springs is seeking a Facilities Support Tech to provide rapid responses to alarms and emergencies, monitor critical systems, and ensure effective communication across multiple hospital facilities. The role requires multitasking, clear communication, and calmness under pressure as you dispatch calls and manage building systems.

You will operate paging and security systems, maintain logs, and assist staff with information on services and capabilities, working in a

Qualifications

• Requires High School Diploma or GED.
• Experience with multiline phone systems preferred.

Responsibilities

• Operate centralized telephone and paging systems for multiple facilities.
• Answer incoming calls and route them appropriately for multiple facilities.
• Monitor Security, Fire Alarm, and Building Automation systems and route urgent/nonurgent notifications.
• Develop and maintain communications log and reports from callers and dispatch records.
• Respond to inquiries from staff regarding services and information.
• Monitor surveillance cameras, panic/duress alarms, and infant protection; dispatch as needed.

Skills

Multiline phone experience

Education

High School Diploma/G.E.D.

Job description

Penrose Hospital in Colorado Springs is seeking a Facilities Support Tech to provide rapid responses to alarms and emergencies, monitor critical systems, and ensure effective communication across multiple hospital facilities. The role requires multitasking, clear communication, and calmness under pressure as you dispatch calls and manage building systems.

You will operate paging and security systems, maintain logs, and assist staff with information on services and capabilities, working in a