Hospital Dispatch Lead – Patient Care & Security

Allied Universal; Leesburg (VA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Hospital Dispatch Officer in Leesburg, VA to support hospital security operations, monitor areas, coordinate communications, and dispatch tasks to protect patients, staff, and visitors. This role emphasizes incident response, patient safety, and collaboration with healthcare teams.

The position is full-time with a pay rate of $22.00 per hour. Day and night shifts are scheduled to ensure 24/7 security coverage, providing broad opportunities to contribute to a safer

Qualifications

• At least 6 months of security-related experience is required.
• Comfortable using a computer or tablet is preferred.
• CPR/First Aid certification is preferred.
• Ability to lift more than 20 pounds is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to patients, visitors, staff, and vendors while carrying out security-related procedures, site-specific policies, and emergency response activities within a healthcare location.
• Respond to incidents, medical emergencies, disturbances, and other critical situations in a calm, professional, problem-solving manner, following established protocols.
• Conduct regular and random foot and/or vehicle patrols of hospital buildings, parking areas, entrances, and perimeter areas to help identify unusual conditions and help deter unauthorized activity.
• Monitor access points and visitor activity, assist with directions and wayfinding, and report access-control concerns or suspicious activity to appropriate personnel.
• Complete accurate daily activity reports, incident documentation, and shift communications in accordance with Allied Universal and site-specific requirements.

Skills

Customer service

Communication

Observation skills

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Hospital Dispatch Officer in Leesburg, VA to support hospital security operations, monitor areas, coordinate communications, and dispatch tasks to protect patients, staff, and visitors. This role emphasizes incident response, patient safety, and collaboration with healthcare teams.

The position is full-time with a pay rate of $22.00 per hour. Day and night shifts are scheduled to ensure 24/7 security coverage, providing broad opportunities to contribute to a safer