Hospital Catering & Events Lead

Monadnock-Community-Hospital; Peterborough (NH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Life insurance

Short- and long-term disability

Hospital Indemnity Insurance

Lifestyle Spending Account

Pet Insurance

Free gym membership

Job summary

Monadnock Community Hospital in Peterborough, NH is hiring a Catering Lead to coordinate, organize, and deliver catering services across the hospital campus. You will manage orders, set up displays, and ensure timely delivery while upholding service excellence.

The role requires ServSafe certification within 6 months, a high school diploma, and a strong guest-focused hospitality mindset. Competitive salary based on experience and opportunities for growth are offered.

Qualifications

• ServSafe Manager certification within 6 months of hire.
• High School diploma or better.
• Excellent customer service and professional appearance.
• Ability to work varying hours including evenings and weekends.

Responsibilities

• Coordinate and manage all catering requests through the catering ordering system, reviewing service needs, delivery locations, event dates, and timelines.
• Schedule, organize, and prepare catering orders to ensure timely and accurate delivery.
• Assemble and stage nonperishable supplies, service ware, and catering materials in advance of scheduled events.
• Deliver food, beverages, and catering supplies to designated hospital locations in a timely and professional manner.
• Set up catering displays with attention to presentation, organization, and customer expectations.
• Ensure all necessary condiments, utensils, serving pieces, and supplies are available for each event.
• Monitor catering services and provide prompt, courteous assistance to customers throughout events as needed.
• Coordinate the use of specialty linens, china, rental equipment, and other event-related supplies.
• Perform post-event cleanup and retrieve catering equipment at the scheduled pickup time.
• Maintain ongoing communication with customers regarding event details, service needs, and future catering arrangements.
• Serve as a primary point of contact for catering inquiries, order requests, and event planning support.
• Maintain accurate records of catering services and complete billing and invoice documentation.
• Ensure all catering areas, workspaces, storage locations, and equipment remain clean, organized, and properly maintained.
• Maintain a professional appearance and promote exceptional customer service at all times.
• Assist with inventory management, stocking supplies, and monitoring product availability.
• Support food preparation activities and ensure proper food handling and storage practices.
• Transport and distribute food, supplies, equipment, and materials throughout the hospital as needed.
• Assist with dishwashing and sanitation duties, including cleaning dishes, glassware, silverware, utensils, pots, and pans.
• Respond professionally to customer questions, concerns, and service-related issues.
• Participate in required training programs, including food safety, allergen awareness, customer service, and workplace safety.
• Adhere to all food safety, sanitation, infection prevention, and HACCP standards.
• Comply with all hospital safety, risk management, and regulatory requirements.
• Report accidents, injuries, safety hazards, or incidents promptly and according to policy.
• Participate in safety meetings, training sessions, and quality improvement initiatives.
• Collaborate effectively with Food & Nutrition Services team members and other hospital departments.
• Perform additional duties and responsibilities as assigned to support departmental and organizational needs.

Skills

Customer service

Hospitality mindset

Organizational skills

Time management

Attention to detail

Teamwork

Communication

Education

High School diploma or equivalent

Job description

Monadnock Community Hospital in Peterborough, NH is hiring a Catering Lead to coordinate, organize, and deliver catering services across the hospital campus. You will manage orders, set up displays, and ensure timely delivery while upholding service excellence.

The role requires ServSafe certification within 6 months, a high school diploma, and a strong guest-focused hospitality mindset. Competitive salary based on experience and opportunities for growth are offered.