Hospital Cafe Barista: Craft Coffee & Service Excellence

St. Luke’s University Health Network; Easton (Northampton County); On-site; USD 17,000 - 22,000; Full time

Job summary

St. Luke's University Health Network is seeking a food service team member to prepare and serve menu items according to established recipes, maintain quality and safety standards, and support daily operations at multiple campus locations.

The role requires customer service experience; high school graduation is preferred. On-the-job training is provided, and the position emphasizes teamwork, confidentiality, and adherence to safety policies.

Qualifications

• Customer service and/or food service experience preferred, but not necessary.
• On job training will be provided.

Responsibilities

• Prepares hot and cold specialty drinks in accordance with established procedures and recipes
• Ensures and maintains proper food quality and temperature
• Prepares, serves, and merchandises menu items in a manner that best enhances the products and adheres to all dietary restrictions
• Ensures that all menus are posted in the proper areas and that changes to the menus have been communicated to the responsible individuals
• Operates POS while following cash handling policy and procedures
• Stocks assigned areas as directed
• Assists with general sanitation of food service department including: wiping walls, cleaning equipment, working in the dish room, emptying trash cans etc
• Cleans and maintains work area at all times
• Completes special cleaning projects as assigned
• Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information.
• Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.
• Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external).
• Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.
• Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices.
• Complies with Network and departmental policies regarding attendance and dress code.
• Other related duties as assigned.

Skills

Customer service

Food service

Education

High school diploma or equivalent

Job description

St. Luke's University Health Network is seeking a food service team member to prepare and serve menu items according to established recipes, maintain quality and safety standards, and support daily operations at multiple campus locations.

The role requires customer service experience; high school graduation is preferred. On-the-job training is provided, and the position emphasizes teamwork, confidentiality, and adherence to safety policies.