Hospital-Based Medicaid Eligibility Navigator

MHM Support Services; Town of Springfield (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical coverage

Tuition support

Retirement plans

Job summary

Mercy is seeking a patient services role in a hospital setting to evaluate Medicaid eligibility for uninsured patients. You will assist patients in the room with State Medicaid applications, explain the benefits of coverage, and ensure all required documents are gathered for submission.

This role emphasizes building trust and guiding patients through complex health programs. Responsibilities include obtaining signatures on forms, communicating clearly about required documents, and coordinating

Qualifications

• Interacting with patients regarding financial concerns in person.
• Ability to explain complex programs clearly to patients.
• Complete written applications with patients and ensure documents are submitted timely.

Responsibilities

• Interview uninsured/under-insured patients to determine Medicaid eligibility.
• Assist patients in hospital rooms with Medicaid/Financial Assistance applications.
• Explain eligibility processes and benefits, and obtain required signatures.

Skills

Customer service

Communication

Financial counseling

Math proficiency

Education

High School Diploma or GED

Tools

Revenue cycle knowledge

Job description

Mercy is seeking a patient services role in a hospital setting to evaluate Medicaid eligibility for uninsured patients. You will assist patients in the room with State Medicaid applications, explain the benefits of coverage, and ensure all required documents are gathered for submission.

This role emphasizes building trust and guiding patients through complex health programs. Responsibilities include obtaining signatures on forms, communicating clearly about required documents, and coordinating