Inpatient Medicaid Eligibility Navigator

MHM Support Services; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition support

Retirement plan matching

Job summary

Mercy is seeking a dedicated professional to interview uninsured/under-insured patients in a hospital setting to determine eligibility for State Medicaid benefits and Financial Assistance. The role includes assisting patients in rooms with the application process, building rapport, and explaining the benefits of Medicaid coverage.

It requires handling signatures on forms and communicating needed documents for timely submission.

Qualifications

• High School Diploma or GED required.
• 1-2 years in healthcare, social work, or case management with face-to-face patient interaction.
• Ability to explain complex Medicaid/program rules clearly to patients.

Responsibilities

• Interview uninsured/under-insured patients to determine Medicaid eligibility.
• Assist patients in hospital rooms with Medicaid/financial assistance applications.
• Explain eligibility processes and required documents; ensure proper signatures on state forms.
• Coordinate with hospital staff to facilitate timely submission of applications.

Skills

Customer service

Communication

Math skills

Medical terminology

Education

High School Diploma or GED

Job description

Mercy is seeking a dedicated professional to interview uninsured/under-insured patients in a hospital setting to determine eligibility for State Medicaid benefits and Financial Assistance. The role includes assisting patients in rooms with the application process, building rapport, and explaining the benefits of Medicaid coverage.

It requires handling signatures on forms and communicating needed documents for timely submission.