Hospital Admissions Coordinator

AESTHETIC AND BREAST RESTORATIVE

St. George (LA)

On-site

USD 36,000 - 52,000

Full time

14 days+

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Benefits offered by this job

Health, dental, and vision insurance

Paid time off (PTO)

Cosmetic procedure discounts

Job summary

AESTHETIC AND BREAST RESTORATIVE is seeking a Hospital Admissions Coordinator to streamline the patient admission process and support hospital operations. The role interfaces with patients, physicians, anesthesia, insurance, and records teams to ensure accurate intake and smooth day-to-day workflows.

The successful candidate will have a high school diploma or equivalent, 2+ years of clerical healthcare experience, and a demonstrated ability to verify insurance and obtain authorizations.

Qualifications

Excellent professional, organizational and communication skills.
General office and/or secretarial skills.
Computer skills, word processing and data entry.
Knowledge of medical terminology.
Multi-task and deadline oriented.
Strong interpersonal skills.

Responsibilities

Check in patients upon arrival and ensure information is complete.
Collect patient financial responsibility including copays and balances.
Make patient arrival and pre-arrival calls for appointments and instructions.
Distribute incoming mail to the appropriate departments and staff.
Assist with insurance duties and administrative questions.
Verify patient insurance eligibility and benefits.
Assist with medical records and ensure proper documentation routing.
Coordinate physician lunches and maintain monthly schedule.
Monitor physician dictation and follow up as required.
Review surgery scheduling books and reflect procedures in systems.
Enter and maintain patient demographics and insurance data.
Prepare anesthesia case counts and required patient info.
Communicate with physicians, nurses, patients and staff.
Maintain patient confidentiality and HIPAA compliance.
Assist with additional duties to support daily operations.

Skills

Professional organization

Communication skills

Office/secretarial skills

Computer skills

Medical terminology

Multitasking

Education

High school diploma or equivalent

Job description

POSITION DESCRIPTION

Hospital Admissions Coordinator

POSITION DESCRIPTION: Assumes the responsibility for the coordination of an effective, efficient admission process for all patients by assisting admissions and business office administration. We are seeking a highly organized, dependable, and detail-oriented individual to join our hospital administrative team. This position plays an important role in supporting patients, physicians, anesthesia, insurance, medical records, and daily hospital operations.

WORKING RELATIONSHIPS:

POSITION REPORTS TO: Business Office Manager

RELATIONSHIPS WITH OTHERS

Demonstrates cooperative work attitude toward and with all employees, physicians, physicians’ staff, management, patients, families, visitors, contract service providers and vendors. Consistently interacts in a manner that is friendly, supportive, courteous, respectful, cooperative and professional.

REQUIREMENTS OF THE POSITION:

EDUCATION, TRAINING, AND EXPERIENCE: High school graduate or equivalent; 2 or more years’ clerical experience, preferably in the health care environment with experience verifying insurance and obtaining authorizations.

ELIGIBILITY: Must be able to provide proof of their identity and their right to work in the United States.

SCHEDULE:

Full-time eligible 36 hours per week. Working hours M-F 5:30 A.M. to 1:00 P.M.

KEY RESPONSIBILITIES OF THE POSITION:

1.Check in patients upon arrival and ensure all necessary information is completed accurately.
2.Collect patient financial responsibility, including copays, deductibles, and other applicable balances.
3.Make patient arrival and pre-arrival phone calls to confirm appointments and provide necessary instructions.
4.Distribute incoming mail throughout the hospital to the appropriate departments and staff.
5.Assist with insurance-related duties and administrative questions.
6.Verify patient insurance eligibility and benefits.
7.Assist with medical records and ensure documentation is properly maintained and routed.
8.Coordinate physician lunches by ordering meals and maintaining a monthly restaurant schedule.
9.Monitor physician dictation and follow up to ensure dictations are completed and available as required.
10.Review all surgery scheduling books to ensure procedures are accurately scheduled, entered into the appropriate systems, and reflected on the hospital schedule.
11.Enter and maintain patient demographic and insurance information in the hospital's insurance software.
12.Prepare and send anesthesia case counts and require patient/surgical information for each scheduled procedure.
13.Communicate effectively with physicians, nurses, patients, anesthesia staff, and other hospital departments.
14.Maintain patient confidentiality and comply with HIPAA and hospital policies.
15.Assist with additional administrative duties and projects as needed to support the hospital's daily operations.

JOB COMPLEXITY, SKILLS AND KNOWLEDGE:

1.Excellent professional, organizational and communication skills
2.General office and/or secretarial skills
3.Computer skills, word processing and data entry
4.Knowledge of medical terminology
5.Multi-task and deadline oriented
6.Strong interpersonal skills

LEVEL OF SUPERVISION: Able to work independently with minimal supervision

PROBLEM SOLVING AND JUDGEMENT

1.Demonstrates flexibility in view of interruptions
2.Deals effectively with customers

PROFESSIONAL AND ORGANIZATIONAL KNOWLEDGE

1. Stays current on knowledge of office and facility policies and procedures

MANAGEMENT OF RESOURCES:

Uses all resources in a cost-effective manner

COMPETENCY / SKILLS REVIEW: Successfully completes competency/skills review upon hiring and annually.

TEAMWORK

1.Extends self to others
2.Completes own work in a timely manner to allow others to complete theirs

ATTENDANCE: Excellent attendance required – willing to work extra hours as needed

MACHINES / EQUIPMENT USED: Computer, printer, copier, fax machine, credit card machine, fax machine, telephone and postage machine.

ENVIRONMENTAL CONDITIONS

1.Works in well-lighted and ventilated climate-controlled environment with complicated equipment, some equipment with moving mechanical parts.
2.May be exposed to patients who have communicable diseases. With proper techniques, this risk should be minimized.
3.Quiet to moderate noise levels. Must be able to hear alarms on equipment, alarms, calls, overhead pages and instructions from physicians or staff.

PHYSICAL REQUIREMENTS

1.Requires extensive mobility: walking, standing, bending, stooping, kneeling, crouching, or crawling.
2.Ability to sit for long periods of time.
3.Pushing, pulling, and lifting of equipment
4.Requires mental alertness and accuracy for decision making.
5.Requires ability to speak, hear, and to identify and distinguish colors
6.Use of hands to reach, grasp, use fine finger movement and feel fine sensation to discern temperature, texture, size and shape.
7.Repetitive motion required for extensive use of computers.
8.Good visual acuity
9.Ability to lift to 50 pounds.

Compensation and Benefits: