Hospice Team Coordinator

Affinity Hospice Management LLC; New Haven (CT); On-site; USD 42,000 - 52,000; Full time

Job summary

Affinity Hospice Management LLC in New Haven, CT seeks a Team Coordinator to support the Clinical Care team by managing the electronic medical records system and assisting with back-office tasks including billing, payroll, HR, and intake. The role includes training new coordinators and ensuring data accuracy and PHI confidentiality.

Responsibilities cover data entry, EMR workflow execution, mail handling, patient and colleague communications, and coordination with Clinical Managers.

Qualifications

• High School Diploma (College Degree Preferred).
• At least two years health care experience, preferably in hospice.
• Autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
• HCHB/PointClickCare knowledge is preferred.
• Proficient in MS Office and Google Applications.

Responsibilities

• Accurately enters a variety of data into various information systems
• Executes workflow functions in electronic medical record system
• Verifies accuracy of data entered through collaboration with Clinical Manager(s) and/or Clinical Director
• Manages incoming, outgoing and interoffice mail
• Provides customer support to patients and colleagues via phone, email and fax
• Alerts appropriate management team members regarding potential compliance issues.
• Maintains confidentiality of PHI and organization information at all times
• Order DME and alerts DME supplier when equipment is no longer in use/needs to be exchanged for other, etc.
• Participates and scribes IDG meetings
• Performs other specific projects relating to office procedures
• Provides training and ongoing support to new Team Coordinators within the region

Skills

Autonomy

Organization

Assertiveness

Flexibility

Cooperation

Customer service

Education

High School Diploma or GED

Tools

HCHB

PointClickCare

Job description

Must have HCHB EXPERIENCE!!

JOB DESCRIPTION SUMMARY

The Team Coordinator provides administrative support to the Clinical Care team by managing the electronic medical records system. The Team Coordinator also supports administrative functions of the back office to include, but not limited to: billing, payroll, human resources and intake.

The Team Coordinator offers training and ongoing support to new Team Coordinators.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

1. Accurately enters a variety of data into various information systems


2. Executes workflow functions in electronic medical record system


3. Verifies accuracy of data entered through collaboration with Clinical Manager(s) and/or Clinical Director


4. Manages incoming, outgoing and interoffice mail


5. Provides customer support to patients and colleagues via phone, email and fax


6. Alerts appropriate management team members regarding potential compliance issues.


7. Maintains confidentiality of PHI and organization information at all times


8. Order DME and alerts DME supplier when equipment is no longer in use/needs to be exchanged for other, etc.


9. Participates and scribes IDG meetings


10. Performs other specific projects relating to office procedures


11. Provides training and ongoing support to new Team Coordinators within the region

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

POSITION QUALIFICATIONS

1. High School Diploma (College Degree Preferred)


2. At least two (2) years health care experience, preferably in hospice


3. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities


4. HCHB/Pointcare knowledge is preferred


5. Proficient in MS Office and Google Applications