Hospice Clinical Care Coordinator

Affinity Hospice Management LLC; Port Charlotte (FL); On-site; USD 35,000 - 48,000; Full time

Job summary

Affinity Hospice Management LLC is seeking a Clinical Care Coordinator to support the Clinical Care team by managing the electronic medical records system and assisting with back-office functions such as billing, payroll, HR and intake.

The role includes training new Coordinators and providing ongoing regional support. Strong data entry, organizational skills, and proficiency in MS Office and Google Applications are essential, along with healthcare experience.

Qualifications

• High School Diploma required; college degree preferred.
• At least 2 years health care experience, hospice preferred.
• Demonstrates autonomy and organizational skills.
• HCHB/Pointcare knowledge preferred.
• Proficient in MS Office and Google Applications.

Responsibilities

• Enter data into information systems accurately.
• Execute workflow in electronic medical record system.
• Verify data accuracy with Clinical Manager(s) or Clinical Director.
• Manage incoming/outgoing/interoffice mail.
• Provide customer support to patients and colleagues via phone, email and fax.
• Alert management to potential compliance issues.
• Maintain PHI and organization confidentiality.
• Order DME and coordinate exchanges.
• Participate in IDG meetings; document outcomes.
• Support and train new Clinical Care Coordinators in the region.
• Perform other office-related tasks as needed.

Skills

Autonomy

Organization

Assertiveness

Flexibility

Cooperation

Education

High School Diploma (College Degree Preferred)

Tools

MS Office

Google Applications

Job description

JOB DESCRIPTION SUMMARY

The Clinical Care Coordinator provides administrative support to the Clinical Care team by managing the electronic medical records system. The Clinical Care Coordinator also supports administrative functions of the back office to include, but not limited to: billing, payroll, human resources and intake.

The Clinical Care Coordinator offers training and ongoing support to new Clinical Care Coordinators.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

1. Accurately enters a variety of data into various information systems

2. Executes workflow functions in electronic medical record system

3. Verifies accuracy of data entered through collaboration with Clinical Manager(s) and/or Clinical Director

4. Manages incoming, outgoing and interoffice mail

5. Provides customer support to patients and colleagues via phone, email and fax

6. Alerts appropriate management team members regarding potential compliance issues.

7. Maintains confidentiality of PHI and organization information at all times

8. Order DME and alerts DME supplier when equipment is no longer in use/needs to be exchanged for other, etc.

9. Participates and scribes IDG meetings

10. Performs other specific projects relating to office procedures

11. Provides training and ongoing support to new Clinical Care Coordinators within the region

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

POSITION QUALIFICATIONS

1. High School Diploma (College Degree Preferred)

2. At least two (2) years health care experience, preferably in hospice

3. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities

4. HCHB/Pointcare knowledge is preferred

5. Proficient in MS Office and Google Applications