Hospice Revenue Cycle Specialist II – Billing

UnitedHealth Group; Hyannis (MA); On-site; USD 24,000 - 36,000; Full time

Job summary

UnitedHealth Group seeks a Hospice Business Office Specialist II to support hospice billing, collections, and administrative processes, ensuring accurate documentation and timely reimbursement. You will collaborate with internal teams to optimize revenue cycle operations.

The role emphasizes compliance with regulatory standards and continuous improvement of business office workflows, with opportunities for professional development within the Optum family.

Qualifications

• 2+ years of experience in healthcare billing, collections, revenue cycle, or administrative support.
• 1+ year of experience with patient accounts, insurance verification, or reimbursement processes.
• 1+ year of experience using Microsoft Office or similar systems for documentation and reporting.
• Solid organizational, analytical, and communication skills.

Responsibilities

• Process billing, collections, and reimbursement activities, ensuring accuracy and compliance with payor requirements
• Review and maintain patient account information, resolving discrepancies and supporting timely claim processing
• Communicate with internal teams, payors, and stakeholders to address account issues and support revenue cycle activities
• Maintain accurate documentation and records in accordance with company policies and regulatory standards
• Support business office processes through reporting, workflow management, and continuous improvement initiatives

Skills

Healthcare billing

Patient accounts

Communication

Analytical skills

Education

Associate degree in business/healthcare

Tools

Microsoft Office

Job description

UnitedHealth Group seeks a Hospice Business Office Specialist II to support hospice billing, collections, and administrative processes, ensuring accurate documentation and timely reimbursement. You will collaborate with internal teams to optimize revenue cycle operations.

The role emphasizes compliance with regulatory standards and continuous improvement of business office workflows, with opportunities for professional development within the Optum family.