Hospice Quality Assurance Coordinator

Socket.dev; Parma (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

Continuum Care is seeking a Hospice Quality Assurance (QA) Coordinator to lead compliance and quality improvement initiatives that support comfort, dignity, and peace for every family served.

You will mentor staff, oversee regulatory chart audits, and drive improvements using the HOPE program data. The role requires strong communication and leadership in a hospice setting to elevate patient outcomes and experience.

Qualifications

• Must be a Current RN licensed in Ohio with active CPR card.
• Minimum of 5 years of clinical hospice experience.
• Deep knowledge of hospice regulations, Medicare CoPs, and QAPI methodologies.
• Exceptional communication and cross-department relationship-building skills.

Responsibilities

• Oversee Referral Intake processing to ensure accurate, compliant admissions.
• Conduct chart audits to ensure compliance with CoPs and regulatory standards.
• Monitor and safeguard Medication Reconciliation during care transitions.
• Utilize HOPE program data to identify improvements and improve patient outcomes.
• Provide training and mentorship to the clinical staff on documentation and practice.

Skills

RN license OH

CPR certified

Regulatory knowledge (CoPs/QAPI)

Communication skills

Mentoring/training

Job description

Hospice Quality Assurance Coordinator - Join Our Compassionate Team!

Are you ready to use your expertise to ensure every patient receives the highest standard of loving care?

Continuum Care is searching for a meticulous, mission-driven, and upbeat Hospice Quality Assurance (QA) Coordinator to be the champion of excellence for our amazing team. This is a critical leadership role where your passion for compliance and quality improvement directly supports our promise of comfort, dignity, and peace for every family we serve.

If you thrive on mentoring, love diving into details, and are excited to drive positive change, we want you to bring your bright energy to our hospice family!

Your Impact: Key Responsibilities

As our QA Coordinator, you won't just audit—you'll inspire excellence in these vital areas:

• The Welcome Process: Cheerfully overseeing the accurate and compliant processing of all Referral Intake paperwork, setting the stage for smooth, compassionate patient admissions.

• The Compliance Compass: Conducting thorough and fair chart audits to ensure we proudly meet all regulatory standards, including the essential Conditions of Participation (CoPs).

• Medication Safety Superhero: Monitoring and ensuring impeccable Medication Reconciliation processes during care transitions, keeping our patients safe and sound.

• HOPE Navigator: Guiding our use of the HOPE program data to discover successes and target improvements that elevate patient outcomes and experience.

• Mentor and Educator: Providing positive, engaging training and mentorship to our clinical staff, helping every team member shine bright in their documentation and clinical practice.

• New Hire Welcome Wagon: Conducting comprehensive, supportive quality and compliance training for all new hires, ensuring they start their journey with confidence.

• QAPI Committee Chair: Leading our QAPI Committee with enthusiasm, turning data into dynamic, meaningful action plans that foster a culture of continuous learning and improvement.

What You Bring to the Team

• Heart and Skill: Current Registered Nurse (RN) license in the state of Ohio with active CPR card.

• Experience That Matters: Minimum of 5 years of clinical hospice experience.

• Regulatory Whiz: Deep, current knowledge of hospice regulations, Medicare CoPs, and QAPI methodologies—you know the rules and how to teach them!

• Communication Star: Exceptional ability to communicate clearly, listen actively, and build supportive relationships across all departments.

Why You’ll Love Working Here

We believe in supporting those who provide the support!

• supportive, collaborative team that celebrates successes and lifts each other up.

• The chance to make a profound, daily difference in the lives of patients and their families.

• Come join a team with a deficiency free survey!

Ready to be the heart and mind behind our quality care?

We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, national orientation, age, sexual orientation, marital or veteran status, or non-job related handicap or disability.