Hospice Provider Relations Liaison

Hope Hospice; Pleasanton (CA); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Generous benefits

Job summary

Hope Hospice is expanding its hospice sales team and seeks a Provider Relations Liaison with experience in hospice and a growth mindset. The role focuses on developing relationships with referral sources, facilitating admissions, and supporting a collaborative care team in Alameda & Contra Costa Counties, CA.

The position offers a Monday–Friday schedule, in-person at our Pleasanton office, and competitive pay with generous benefits.

Qualifications

• Bachelor’s degree (B.A.) in Marketing, Business Administration or related field or 2 years related experience.
• Minimum two years marketing experience in a health care setting, preferably hospice.

Responsibilities

• Develop relationships, maintain regular contact, and resolve issues with referral sources to ensure ongoing referrals.
• Assist Director of Provider and Community Relations in negotiating/defining contract provisions per laws and regulations.
• Participate in Annual Contract Review meetings with contracted providers.
• Identify and execute outreach activities: presentations, luncheons, staff displays at events, open houses, and physician visits.
• Provide regular reports of outreach activities to Director of Provider and Community Relations.

Skills

Hospice marketing

Relationship building

Referral coordination

Public speaking

Education

Bachelor’s degree in Marketing/Business or related field

Two years related experience

Job description

We have been a trusted community resource since 1980. Our reputation has been built on consistency, responsiveness, and quality. As a non-profit, community-led agency, we are able to focus on providing quality care to patients and families when they need it most, rather than being driven by profit or financial demand.

We are growing our hospice sales team and looking for a Hospice Provider Relations Liaison with hospice experience, positivity, and a growth mindset! The Liaison will share our vision with hospitals, facilities, and providers and to educate about the amazing benefit of community-focused not profit hospice.

This is an opportunity to join a local, well established not profit hospice organization with an excellent reputation!

This role is focused on developing relationships, facilitating admissions, and being a contributing member of a dynamic and collaborative team!

This is a full-time position offers competitive pay, generous benefits and a supportive work environment!

Schedule

Monday - Friday; 8:30am - 5:00pm

Office Location

Pleasanton, CA

Location

Alameda & Contra Costa Counties

Hope Hospice follows all CDPH vaccine requirements for healthcare personnel.

Essential Duties & Responsibilities include (but are not limited to):

• Develop relationships, maintain regular contact, and resolve issues with referral sources including physicians, hospitals, nursing facilities, residential care facilities for the elderly, senior housing, and community service agencies to ensure ongoing quality of care and referrals
• Assist Director of Provider and Community Relations in negotiating or redefining contract provisions as necessary and in accordance with relevant laws and regulations
• Participate in Annual Contract Review meetings with contracted providers
• Identify, plan, and implement opportunities for outreach activities including giving presentations, providing informational luncheons, staffing display tables at community events, attending open houses and making regular visits to physician offices
• Provide regular written and/or oral reports of outreach activities to Director of Provider and Community Relations

Education/Experience

• Bachelor’s degree (B.A.) in Marketing, Business Administration or related field from a four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience
• Minimum two years marketing experience in a health care setting, preferably in hospice care operations

Pay Range

$85K - $100K annually

Hope Hospice is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at Hope Hospice. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.