Hospice Patient Care RN Manager

Gentiva; Castle Rock (CO); Hybrid; USD 99,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off (PTO)

Mileage Reimbursement or Fleet Car

Job summary

Gentiva is seeking a Patient Care Manager to oversee hospice patient care, coordinate visits, and lead a care team. You will ensure compliant, high-quality services and mentor staff to uphold regulatory standards.

Qualified candidates hold an active RN license and have 3+ years of direct patient care, including hospice/home health experience. Strong leadership and documentation skills are essential.

Qualifications

• RN license in the state of employment.
• Graduate of an accredited nursing program.
• Minimum of 3 years direct patient care, including 2 years in hospice/home health.
• Knowledge of Medicare/Medicaid, JCAHO, ACHC regulatory standards.
• Compassion for terminally ill patients and families.
• Ability to lead a diverse care team and adapt to varied needs.
• Strong interpersonal, organizational, and leadership skills.
• Proficient in clinical documentation and health tech systems.

Responsibilities

• Oversee and direct patient care to ensure high-quality hospice services.
• Manage visit scheduling and prioritize based on clinical judgment.
• Triage referrals and medical concerns promptly and compassionately.
• Lead Interdisciplinary Group (IDG) meetings and document minutes.
• Mentor and support associates to promote performance and compliance.
• Ensure care delivery meets all regulatory standards and policies.
• Support quality improvement initiatives and operational efficiency.

Skills

RN license

Regulatory compliance

Leadership

Clinical documentation

Education

Accredited nursing program graduate

Tools

EMR familiarity

Job description

Overview

Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate Teams.

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.

As a Hospice Patient Care Manager, You Will:

• Oversee and direct patient care services to ensure the delivery of high-quality hospice care

• Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits—making decisions based on clinical judgment and priority

• Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner

• Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes

• Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance

• Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures

• Support performance improvement initiatives, quality assessments, and operational efficiencies within your location

About You

Qualifications – What You’ll Bring:

• Current RN license in the state of employment

• Graduate of an accredited nursing program

• Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting

• Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)

• Knowledge and compassion for terminally ill patients and their families

• Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds

• Strong interpersonal, organizational, and leadership skills

• Competency in clinical documentation and technology systems

Preferred Qualifications (Not Required):

• Bachelor of Science in Nursing (BSN)

• Previous leadership, team management, or supervisory experience in hospice or home health

• Familiarity with EMR systems and telehealth platforms

• Certification in Hospice and Palliative Nursing (CHPN)

Compensation may vary within the salary range provided based on several factors, including but not limited to a candidate's geographic location, experience, education, skills, licensure, certifications, internal equity, and department equity. Gentiva provides associates with a comprehensive Total Rewards package, of which base pay is just one component.

Salary Range: $99,000.00 - $110,000.00

Full-Time Employee Benefits

• Medical, Dental & Vision

• Wellness Program & Resources

• 401(k) with Company Match

• Paid Time Off (PTO)

• FMLA, ADA, and other federal and state-required leaves

• Short-Term & Long-Term Disability

• Health Savings Account (HSA) Contribution

• Mileage Reimbursement or Fleet Car Program

• Cell Phone Reimbursement (eligible roles)

• Short-Term Incentive (eligible roles)

• Tuition Reimbursement

Application Window: This job posting will remain open for at least three (3) business days

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay

• 401(k) with Company Match

• Career Advancement Opportunities

• National & Local Recognition Programs

• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance

• Mileage Reimbursement or Fleet Vehicle Program

• Generous Paid Time Off + 7 Paid Holidays

• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

• Free Continuing Education Units (CEU·s)

• Company-paid Life & Long-Term Disability Insurance

• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Legalese

• This is a safety-sensitive position

• Employee must meet minimum requirements to be eligible for benefits

• Where applicable, employee must meet state specific requirements

• We are proud to be an EEO employer

• We maintain a drug-free workplace