Hospice Operations Leader - Impact, Compliance & Growth

Optum; Butler (Butler County); On-site; USD 89,000 - 133,000; Full time

Job summary

Optum/Amedisys is seeking a Hospice Director of Operations to lead care center operations, ensure regulatory compliance and drive performance improvements. You will oversee staff, recruitment, budgeting and billing while partnering with clinical leadership to deliver high‑quality, patient‑centered hospice care.

You will manage regulatory compliance, education for staff, and collaboration with external bodies, while advancing growth strategies and marketing plans to expand services and improve

Qualifications

• Licensed physician, registered nurse or holder of a bachelor’s or associate degree
• 1+ years of supervisory or administrative experience in hospice or related health care program
• Experience in health service administration
• Current driver's license, required liability insurance and reliable automobile transportation
• Current CPR certification applicable if licensed healthcare professional

Responsibilities

• Ensure regulatory compliance for hospice operations
• Educate staff on state, federal and accrediting regulations
• Maintain communication with care center and branch sites
• Act as liaison between governing bodies, staff, patients and providers
• Resolve patient/staff complaints and document investigations
• Review medical records for utilization and care coordination
• Ensure correct billing to payors and support marketing efforts
• Participate in staff recruitment, hiring and performance reviews
• Travel within service area to supervise staff and participate in meetings

Skills

Supervisory experience

Health care administration

Driver's license

CPR certification

Education

Bachelor's degree

Associate degree

Registered nurse license

Physician license

Job description

Optum/Amedisys is seeking a Hospice Director of Operations to lead care center operations, ensure regulatory compliance and drive performance improvements. You will oversee staff, recruitment, budgeting and billing while partnering with clinical leadership to deliver high‑quality, patient‑centered hospice care.

You will manage regulatory compliance, education for staff, and collaboration with external bodies, while advancing growth strategies and marketing plans to expand services and improve