Hospice Operations Leader | Grow Impact & Efficiency

AccentCare; West Allis (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Paid time off

401(k) match

Wellness program

Calm app access

Scrubs store discount

Job summary

AccentCare in West Allis, WI is seeking a full-time Business Operations Manager to oversee office staff and coordinate workflows in a hospice environment. The role requires delivering efficient administrative support aligned with patient care and regulatory requirements.

You will supervise the Team Assistant, Team Operations Coordinator, and Receptionist, manage pre-billing documentation, renew insurance and licenses, and maintain lease records while building strong cross-functional

Qualifications

• Bachelor's degree or equivalent in health and/or home care is required.
• Minimum 2 years of experience running a small business or equivalent.
• Ability to talk with all levels of leadership including IT leaders for urgent action.
• Demonstrated relationship building across teams in a complex health care environment.

Responsibilities

• Provide supervision for office employees (Team Assistant, Team Operations Coordinator and Receptionist).
• Ensure that required pre-billing documentation is submitted by field staff and uploaded in a timely manner.
• Assist the national office in maintaining hospice liability, property, fidelity, compensation, etc. insurance policies and renewals annually.
• Act as office manager by delegating responsibility for ordering supplies and establishing relationships for office maintenance.
• Maintain the records for the hospice program office lease.
• Maintain records related to the hospice program state license, Medicare and Medicaid Certification, Joint Commission accreditation and renewal/update processes.

Skills

Leadership communication

Relationship building

Business acumen

Healthcare experience

Education

Bachelor's degree or equivalent in health/home care

Job description

AccentCare in West Allis, WI is seeking a full-time Business Operations Manager to oversee office staff and coordinate workflows in a hospice environment. The role requires delivering efficient administrative support aligned with patient care and regulatory requirements.

You will supervise the Team Assistant, Team Operations Coordinator, and Receptionist, manage pre-billing documentation, renew insurance and licenses, and maintain lease records while building strong cross-functional