Hospice On-Call RN Supervisor - Telephonic Triage Lead

MJHS; Edgewater (NJ); On-site; USD 85,000 - 110,000; Full time

Job summary

MJHS is seeking an On Call RN Supervisor to lead call center staff in hospice and palliative care services in New Jersey. The role involves clinical and non-clinical issue resolution, with escalation pathways to the Team Manager, AOC, or Hospice MD for on-call situations.

The position requires a BSN or BS degree and hospice nursing experience, with preferred supervisory background. This role emphasizes high-quality telephonic patient care aligned with the Plan of Care.

Qualifications

• Three years of Hospice nursing experience.
• Supervisory or leadership experience preferred.
• On Call experience required.

Responsibilities

• Provide leadership and guidance to Call Center staff for clinical and non-clinical issues.
• Elevate complex issues to Team Manager, AOC, or Hospice MD on call.
• Provide quality professional telephonic interventions to patients based on the Plan of Care.

Skills

Hospice nursing experience

Supervisory leadership

On Call coordination

Education

BSN or BS degree

Job description

MJHS is seeking an On Call RN Supervisor to lead call center staff in hospice and palliative care services in New Jersey. The role involves clinical and non-clinical issue resolution, with escalation pathways to the Team Manager, AOC, or Hospice MD for on-call situations.

The position requires a BSN or BS degree and hospice nursing experience, with preferred supervisory background. This role emphasizes high-quality telephonic patient care aligned with the Plan of Care.