Hospice Office Assistant — Patient Records & Billing

The Pennant Group; Cameron Park (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

First Call Hospice is seeking an Office Assistant to coordinate medical records, data entry, billing liaison duties, and general office operations under the Administrator and Program Director. This full-time role in El Dorado Hills requires attention to detail and strong communication, with a pay range of $18–$22 per hour.

Responsibilities include answering calls, welcoming guests, handling mail, entering data, processing accounts payable, managing supplies, and supporting scheduling and

Qualifications

• Two years data entry experience.
• Previous billing and computer experience, preferably in hospice or similar operation.
• Ability to exercise discretion and independent judgment and demonstrate good communication, negotiation, and public relations skills.
• Demonstrated capability to accurately manage detailed information.
• Able to deal tactfully with patients, family members, referral sources and payers.

Responsibilities

• Communicates effectively on the telephone with patients, families and staff.
• Answers incoming calls and forwards to appropriate staff person or takes a message if the person is not available.
• Welcomes and assists all guests.
• Manages incoming, outgoing and interoffice mail.
• Performs typing, faxing and coping tasks as requested for various staff persons.
• Promotes and lives the organization’s core values and acts as a cultural champion.
• Prompt data entry for all employee information into system and back-up.
• Maintains current contracts on contracted personnel.
• Prompt data entry for all employee information into software.
• Inputs data into computer for billing purposes.
• Submit accounts payable information and maintain a system to ensure orders and invoices are submitted and paid on a timely basis.
• Orders and maintains accurate records of medical equipment and supplies.
• Maintains accurate mailing lists of employees; patients; volunteers, Medical Directors, physicians and nursing facilities and forwards any changes to the Corporate Office.
• Support relief for authorizations, intake, and scheduling.

Skills

Data entry

Billing experience

Communication skills

Public relations

Tools

Word processing

Computers

Job description

First Call Hospice is seeking an Office Assistant to coordinate medical records, data entry, billing liaison duties, and general office operations under the Administrator and Program Director. This full-time role in El Dorado Hills requires attention to detail and strong communication, with a pay range of $18–$22 per hour.

Responsibilities include answering calls, welcoming guests, handling mail, entering data, processing accounts payable, managing supplies, and supporting scheduling and