Hospice Intake Nurse, LPN

Jobtailor; Philadelphia (Philadelphia County); On-site; USD 48,000 - 62,000; Full time

Job summary

Jobtailor is seeking an Intake Coordinator in a Home Health/Hospice setting. The role involves answering phones, processing referrals and intake forms, and coordinating admission scheduling with EMR documentation.

The ideal candidate has an LPN license in Pennsylvania, extensive customer service and EMR experience, and strong written and oral communication skills. Office-based position with Medicare verification duties and routine light lifting.

Qualifications

• High school graduate or GED; LPN license required in PA.
• Minimum 3 years of customer service experience.
• EMR system experience; able to maintain simple records.
• Excellent oral and written communication skills.

Responsibilities

• Answer phones and route referrals/intake information for admission approval.
• Assist in scheduling skilled personnel and input scheduling data.
• Verify Medicare coverage and benefit period information.
• Perform other duties as directed; work in an office setting with light physical activities.

Skills

Customer Service

EMR System

Oral Communication

Written Communication

Home Health Care

Education

LPN license (Pennsylvania)

Tools

EMR Systems

Computer Literacy

Job description

• Answering phones, receives all referral and intake information.
• Complete referral/intake forms and route them appropriately for admission approval.
• Assist in the scheduling of appropriately skilled person to fill the case, inputs scheduling information on the computer.
• Check common working files for Medicare Coverage and verification of benefit period.
• Perform other duties as directed.
• Work in an office setting requiring regular phone usage, sitting, stooping and lifting of office supplies.

Requirements

• High school graduate or GED
• LPN license in the state of Pennsylvania.
• Experience in a Home Health Care or Hospice setting preferred
• Must be computer literate and able maintain simple records
• Must be able to communicate effectively orally and in writing
• Must have at least 3 years of Customer service experience
• Must have at least 3 years of EMR System experience
• Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Core Competencies

Demonstrates proficiency in managing referral and intake processes within a Home Health Care or Hospice setting, while effectively utilizing EMR systems and maintaining accurate records. Strong communication skills are essential for interacting with clients and coordinating care schedules.

Highest-signal resume keywords

• LPN License In Pennsylvania
• Customer Service Experience
• EMR System Experience
• Home Health Care Experience
• Effective Communication Skills

Hard Skills

• Referral Intake Management
• Record Maintenance
• Scheduling Coordination
• Medicare Coverage Verification
• Office Supply Management

Soft Skills

• Oral Communication
• Written Communication

Certifications & Qualifications

• LPN License

Industry Keywords

• Home Health Care
• Hospice Setting
• Intake Forms
• Benefit Period Verification

Tools & Technologies

• EMR Systems
• Computer Literacy