RN, HOSPICE LIAISON (FT, M-F, 10am-6:30pm, Flexible)

Allied Services; Clarks Summit (Lackawanna County); On-site; USD 80,000 - 100,000; Full time

Job summary

Allied Services seeks a Hospice Liaison RN to develop referrals and facilitate admissions for inpatient hospice, home hospice, and community palliative referrals. You will evaluate referrals, complete necessary paperwork, and market services to referral sources while ensuring age-specific needs are met within Allied Services’ care levels.

The role requires an accredited nursing degree, an active PA RN license, and strong communication skills; travel to referrals sources may be required.

Qualifications

• Graduate of an accredited Nursing Program required.
• Possession of a current RN license required.
• Hospice experience preferred.
• Strong communication and interpersonal skills emphasized.

Responsibilities

• Evaluate referrals for admission to Allied Services’ hospice and palliative care levels.
• Develop relationships with referral sources and market services to facilities.
• Complete required admission paperwork and coordinate with teams.
• Collaborate with Medical Director and social workers on candidacy reviews.
• Provide ongoing follow-up for referred patients until admission or disposition.

Skills

Nursing license

Written & verbal communication

Interpersonal skills

Referral development

Admissions coordination

Education

Accredited nursing program

Tools

PA Driver's License

Job description

Brief Description

Under the supervision of the Director of the Inpatient Hospice Units, the Hospice Liaison RN is responsible for referral development and facilitating admissions for inpatient hospice, home hospice and community based palliative referrals. Facilitating admissions of hospice patients in the hospital setting. Referral development involves establishing professional contacts as referral sources and marketing programs and services to these contacts. Facilitating admissions involves the clinical evaluation of referrals, completion of required paperwork, and marketing services to referred patients/residents. The Hospice RN must be able to demonstrate the knowledge and skills necessary to evaluate the age‑specific clinical needs of potential admissions to the Allied Services health care system and determine their appropriateness for admission to Allied Services’ various levels of care.

Brief Description

Under the supervision of the Director of the Inpatient Hospice Units, the Hospice Liaison RN is responsible for referral development and facilitating admissions for inpatient hospice, home hospice and community based palliative referrals. Facilitating admissions of hospice patients in the hospital setting. Referral development involves establishing professional contacts as referral sources and marketing programs and services to these contacts. Facilitating admissions involves the clinical evaluation of referrals, completion of required paperwork, and marketing services to referred patients/residents. The Hospice RN must be able to demonstrate the knowledge and skills necessary to evaluate the age‑specific clinical needs of potential admissions to the Allied Services health care system and determine their appropriateness for admission to Allied Services’ various levels of care.
Type of supervision exercised: none. Jobs reporting to this position: none.

EDUCATION

Graduate of an accredited Nursing Program required. Hospice experience preferred.

WORK EXPERIENCE

Minimum of five (5) years experience as a registered nurse required.

Home Hospice Or Inpatient Hospice Experience Preferred.

SPECIAL EMPLOYMENT REQUIREMENTS

Possession of a current license as a Registered Nurse as issued by the Pennsylvania Board of Nurse Examiners required.
Must be cleared by PA State Police criminal history check.
Valid PA driver’s license required for travel to referrals sources.
Good written and verbal communication skills and interpersonal skills required for effective communication with administration, staff, residents, families, physicians, and representatives of other external customers.
Must have knowledge of admission criteria for inpatient hospice, home hospice, palliative care and hospice in skilled nursing facilities.
Must maintain confidentiality of all contacts with residents/families.

PHYSICAL DEMANDS

Sedentary Work: duties require exerting up to 10 lbs. of force occasionally (approx 10-33% of shift) and/or a negligible amount of force frequently (approx 33-66% of the time) to lift, carry, push, pull, or otherwise move articles such as files.
Duties require the ability to transport self and health information throughout referring facilities. Walking, standing, moving within referring facilities comprise most of this position work day.
Near visual acuity must be accurate to read and interpret reports, data, etc.

ACCIDENT OR HEALTH HAZARDS

Occasional exposure to blood and body substances.
Exposure to needle sticks is possible.

WORKING CONDITIONS

Works in a well-lit nursing unit, which includes nurses station, patient's rooms, treatment areas, physician offices, etc.

CHARACTERISTIC DUTIES & RESPONSIBILITIES OF JOB

E = Essential Element NE = Nonessential Element

• 50% Evaluates each patient on an individual basis and documents findings on the "Patient Evaluation Form." (E)
• 20% Communicates with patient and family: short- and long-term patient goals; hospice diagnosis to patient's understanding; expectations of patient's understanding of hospice; multi-disciplinary approach of hospice and philosophy of care. Provides patient and/or family with Hospice Patient Handbook and reviews information with them. (E)
• 10% Meets with the Medical Director or Director of Inpatient Units to review the patient's abstract and discuss the patient's candidacy for admission. (E)
• 10% Contacts Social Workers at the referring acute care facilities regarding patients to be evaluated. Obtains patient's abstracts plus a verbal update on patient's status. (E)
• 10% Follows-up with all referred patients that are not initially accepted for admission on a continued basis in subsequent visits until the patient's condition renders him/her ready for admission or is deemed unacceptable. (E)

ORGANIZATIONAL RESPONSIBILITIES

• Employee demonstrates “team player” behavior (offers help and support, welcomes changes). Consistently strives to maintain a harmonious relationship and positive attitude within Allied Services.
• Demonstrates responsibility through responsiveness to others and follows up on matters requiring additional attention. Contacts appropriate personnel as required.
• Addresses patients, visitors, and co-workers in a pleasant and respectful manner. Displays courtesy. Provides direction to patients, families, and visitors, as necessary. Employee shows respect for, and empathizes with, all customers and protects customer confidentiality.
• Consistently on time and ready to work at start of shift. Does not abuse or take advantage of sick time or personal days. Always provides proper notification to supervisor and advance notice of absence or tardiness.
• Demonstrates ability to make logical decisions and seek assistance if necessary.
• Utilizes time in an efficient manner, completing duties timely and safely. Demonstrates a willingness to help when needed for additional tasks.
• Employee makes a great first impression by making people feel welcome and using good telephone skills.
• Employee listens, anticipates and resolves customer issues.
• Employee takes pride in, and stays informed of and involved in, the Allied Health Care System.
• Employee uses appropriate verbal and non-verbal communication with all customers.
• Maintains a professional appearance at all times. Observes dress code and wears identification badge while working. Demonstrates a concern for cleanliness of self and work area.
• Demonstrates initiative for personal growth by attending mandatory in-services and/or continuing education classes.
• Provides knowledge of mission statement. Demonstrates knowledge of Code of Ethics.
• Ensures all levels of confidentiality are maintained.
• Reviews Human Resources and Departmental Policy and Procedure Manual.
• Resolves conflict constructively.
• Possesses the understanding of Corporate Compliance and Code of Conduct policies/procedures.
• Successfully completes annual safety training and is competent in safety policies/procedures.
• Participates in job-related risk reduction strategies and general safety processes. Monitors environment for potential risks to patients, visitors and staff safety. Assists in reporting, investigating and documenting variances. Supports divisional safety plan.
• Employee is aware of his/her positions’ impact and importance in meeting organizational goals and objectives.