Hospice Intake Coordinator/Medical Front Office

Central Coast Home Health, Inc.; San Luis Obispo (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Medical coverage

Dental coverage

Vision coverage

Holiday pay

Paid personal and sick time

401(k)

Gym membership

Flexible self-scheduling

Web-based EMR on iPads

In-house continuing education

Training reimbursement

Job summary

Central Coast Home Health, Inc. is seeking an Intake Coordinator to join the Hospice Intake team in our San Luis Obispo office. This full-time role supports scheduling, patient coordination, and multi-line phone coverage in a fast-paced healthcare environment.

The position requires strong communication, multitasking, and organizational skills, with familiarity with Microsoft Outlook/Word and an EMR system. Not remote; weekend rotation may be required.

Qualifications

• Experience in a busy office environment.
• Healthcare setting preferred.
• Excellent written & verbal communication skills.
• Ability to multitask with professionalism.
• Knowledge of Microsoft programs and typing at least 40 wpm.

Responsibilities

• Coordinate and schedule all team member care/visits.
• Answer multiple phone lines for a variety of disciplines with accuracy and efficiency.
• Assist patients to ensure patient care is planned, coordinated and delivered appropriately.
• Stay on task and re-prioritize workload as needed.

Skills

Communication skills

multitasking

Organizational skills

Professional demeanor

Typing 40 wpm

Customer-service orientation

Independent work

Tools

Microsoft Outlook

Microsoft Word

EMR system

Job description

Hospice Intake Coordinator/Medical Front Office

Central Coast Home Health and Hospice is a fast-growing and locally owned organization with an excellent reputation throughout the San Luis Obispo and Santa Barbara counties. We are constantly growing and now seeking an Intake Coordinator to join our Hospice Intake team in the San Luis Obispo office. Not remote.

This position will be cross trained to complete various tasks throughout the department and responsibilities will vary day-to-day. Responsibilities include coordinate and schedule all team member care/visits, answer multiple phone lines for a variety of disciplines with accuracy and efficiency, answer questions and assist patients to ensure patient care is planned, coordinated and delivered appropriately with the ability to stay on task and re-prioritize workload as needed.

Work Schedule: Full-time hours, Monday – Friday 8:00-5:00 (SLO Office) with weekend rotation.

Qualifications:

• Must have previous work experience in a busy office environment
• Previous experience in a healthcare setting preferred
• Excellent written & verbal communication skills
• Ability to perform several tasks concurrently with ease and professionalism
• Knowledge of Microsoft programs (Outlook and Word) and the ability to type at least 40 wpm

Personal Attributes:

• Act calmly and professionally at all times
• Have a customer-service based approach with all interactions
• Strong organization and communication skills with the ability to work well independently as well as in a team environment
• High attention to detail and good follow up with the ability to get things done in a timely manner

We offer competitive pay, medical,dental, & vision benefits, holiday pay, paid personal and sick time off, 401(k), gym membership,flexible self-scheduling, easy to use web based EMR system on iPads, in-house continuing education and reimbursement for outsidetraining. For more information about our company, please visit our website at www.centralcoasthomehealth.com