Hospice Front Desk & Volunteer Operations Associate

Prairiehomehospice; Marshall, Northern (MN, KY); Hybrid; USD 23,000 - 28,000; Full time

Job summary

Prairie Home Hospice is seeking an Administrative Associate to be the welcoming heartbeat of our administrative office in Marshall, MN. This full-time role supports front desk operations, donor tracking, volunteer coordination, and events, ensuring a warm, professional experience for visitors, families, volunteers, and staff.

Responsibilities include greeting guests, answering calls, organizing mail and records, coordinating volunteer schedules, tracking donations, and assisting with community

Qualifications

• A warm, welcoming, and professional presence.
• Strong organizational and communication skills.
• The ability to manage multiple tasks with accuracy, care, and attention to detail.
• A team-first mindset and willingness to assist wherever needed.
• A commitment to compassionate service and Prairie Home Hospice's mission.
• The ability to interact respectfully and professionally with patients, families, volunteers, staff, and members of the community.

Responsibilities

• Welcome visitors and provide a warm, professional first impression.
• Answer and direct incoming telephone calls.
• Assist staff with administrative needs and general office support.
• Maintain an organized, efficient, and professional front office environment.
• Receive, sort, and distribute incoming mail and prepare outgoing mail.
• Assist volunteers with questions, schedules, and administrative needs.
• Track donations and maintain accurate related records.
• Coordinate volunteer schedules and assignments.
• Communicate with volunteers regarding opportunities, expectations, and scheduling needs.
• Maintain complete and accurate volunteer records.
• Assist with event and fundraising mailings.
• Provide administrative and logistical support for community events and fundraising activities.
• Help prepare materials, organize information, and complete follow-up tasks.

Skills

Welcoming presence

Organizational skills

Communication

Multitasking

Team player

Compassionate service

Job description

Prairie Home Hospice is seeking an Administrative Associate to be the welcoming heartbeat of our administrative office in Marshall, MN. This full-time role supports front desk operations, donor tracking, volunteer coordination, and events, ensuring a warm, professional experience for visitors, families, volunteers, and staff.

Responsibilities include greeting guests, answering calls, organizing mail and records, coordinating volunteer schedules, tracking donations, and assisting with community