Hospice Community Relationship Specialist (Flexible Schedule)

Stillwater Hospice, LLC; Rapid City (SD); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

DentalInsurance

401k Retirement Plan

100% match up to 4%

No vesting period

Paid Time Off (PTO)

Flexible Work Schedule

Stillwater University

Job summary

Stillwater Hospice, LLC in Rapid City, South Dakota, is seeking a Community Relationship Representative to lead outreach with hospitals, physicians, and referral sources, promoting hospice services. You will educate providers, host events, and develop plans to grow referrals while maintaining a compassionate patient-centered approach that reflects Stillwater's mission.

This full-time role offers a competitive pay range and benefits, with opportunities for professional development through

Qualifications

• Excellent communication and interpersonal skills required.
• Empathy and emotional intelligence essential.
• Understanding of hospice philosophy and services.
• Sales or marketing background in healthcare preferred.
• Strong organization and time management.
• Cultural sensitivity and community awareness.

Responsibilities

• Build and maintain relationships with hospitals, physicians, nursing homes, assisted living facilities, discharge planners, social workers, and case managers.
• Establish trust with local organizations, churches, senior centers, veterans groups and community leaders.
• Educate healthcare professionals and the public on hospice and palliative care.
• Host or participate in workshops, seminars and health fairs.
• Dispel myths of misunderstanding about hospice and palliative care.
• Generate referrals through strong relationships and education.
• Guide families and referral sources through the intake process.
• Ensure timely follow-up to convert referrals into admissions.
• Work closely with the admissions and clinical teams to ensure a seamless transition for patients.
• Communicate patient and family needs gathered during initial outreach.
• Develop and implement marketing plans that align with organizational goals.
• Analyze referral trends and territory performance.
• Identify opportunities for growth within assigned territory.
• Represent Stillwater's mission, core values and services professionally.
• Maintain a consistent brand image in the community.
• Keep accurate records of outreach efforts, referral sources, and contacts.
• Provide regular reports on marketing activities and outcomes to leadership.

Skills

Communication skills

Interpersonal skills

Empathy

Hospice knowledge

Sales/marketing background

Organization

Time management

Cultural awareness

Education

Bachelor's degree preferred

Job description

Stillwater Hospice, LLC in Rapid City, South Dakota, is seeking a Community Relationship Representative to lead outreach with hospitals, physicians, and referral sources, promoting hospice services. You will educate providers, host events, and develop plans to grow referrals while maintaining a compassionate patient-centered approach that reflects Stillwater's mission.

This full-time role offers a competitive pay range and benefits, with opportunities for professional development through