Hospice Marketer

Stillwater Hospice; Rapid City (SD); Sur place; USD 55 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental Insurance

401k Retirement Plan

Paid Time Off (PTO)

Flexible Work Schedule

Résumé du poste

Stillwater Hospice is seeking a Community Relationship Representative in Rapid City, SD. You will manage outreach, build relationships with hospitals and referral sources, and educate communities about hospice services.

The role emphasizes building trust with local organizations and driving referrals while supporting patients and families through education and community events.

Qualifications

• Excellent communication and interpersonal skills required.
• Empathy and emotional intelligence essential for patient and family interactions.
• Sales or marketing experience, healthcare marketing preferred.

Responsabilités

• Build and maintain relationships with hospitals, physicians, and care facilities.
• Educate healthcare professionals and the public about hospice services.
• Develop and implement community outreach and education events.
• Generate referrals through strong relationships and education.
• Represent Stillwater Hospice professionally in the community.
• Maintain accurate records of outreach activities and referrals.

Connaissances

Excellent communication

Interpersonal skills

Empathy & emotional intelligence

Sales/marketing background

Formation

Bachelor's degree preferred

Description du poste

Job Title/Position: Community Relationship Representative
Reports To: ED/ Director of Clinical Services
Location: Rapid City, South Dakota
Come join an amazing and growing team at Stillwater Hospice. At ten locations and growing Stillwater has succeeded in the end of life space by prioritizing team members within the organization. With second to none patient service and community dedication, Stillwater is the provider of choice in the communities in which we serve. Stillwater Hospice Community Relationship Representatives are a critical part of our hospice team. If you are excited about stepping into an important role for a growing, and dynamic team,
PAY RATE: $55k - $65k
BONUS OPPORTUNITY

BENEFITS FOR FULL TIME POSITIONS

• Health Insurance
• DentalInsurance
• 401k Retirement Plan
  • 100% match up to 4%
  • No vesting period
• Paid Time Off (PTO)
  • Accrual of PTO starts immediately
• Flexible Work Schedule with Work/Life Balance
• Stillwater University for learning and development

Job Description Summary

Responsible for managing all aspects of organization marketing including establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, meeting with patients and patients families to provide hospice & palliative service overviews, organizing hospice & palliative care education events and much more.

Essential Job Functions/Responsibilities

• Build and maintain relationships with hospitals, physicians, nursing homes, assisted living facilities, discharge planners, social workers, and case managers
• Establish trust with local organizations, churches, senior centers, veterans groups and community leaders
• Educate healthcare professionals and the public on:
  • What hospice & palliative care is
  • Eligibility criteria
  • Services offered (medical, emotional, spiritual support)
• Host or participate in workshops, seminars and health fairs
• Dispel myths of misunderstanding about hospice & palliative care
• Generate referrals through strong relationships and education
• Guide families and referral sources through the intake process
• Ensure timely follow-up to convert referrals into admissions
• Work closely with the admissions and clinical teams to ensure a seamless transition for patients
• Communicate patient and family needs gathered during initial outreach
• Develop and implement marketing plans that align with organizational goals
• Analyze referral trends and territory performance
• Identify opportunities for growth within assigned territory
• Represent Stillwater'smission, core values and services professionally
• Maintain a consistent brand image in the community
• Keep accurate records of outreach efforts, referral sources, and contacts
• Provide regular reports on marketing activities and outcomes to leadership
  

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Position Qualifications

• Bachelor's degree preferred.
• Excellent communication and interpersonal skills
• Empathy and emotional intelligence
• Understanding of hospice philosophy and services
• Sales or marketing background (healthcare marketing preferred)
• Organization and time management
• Cultural sensitivity and community awareness