Hospice Community Outreach Specialist

Res-Care, Inc.; Fredericksburg (VA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA/FSAs for childcare

Tuition assistance

401(k) with match

Generous PTO

Mileage reimbursement

Wellness programs

Job summary

Adoration Health in Fredericksburg, VA is seeking a Community Liaison to promote hospice services to healthcare professionals, families, and referral partners. This full-time role offers a face-for-the-brand position in the community, with schedule Mon-Fri.

You will visit hospitals and clinics, build relationships, manage outreach in our CRM, and educate families on hospice benefits while supporting seamless patient referrals. A Bachelor's degree and 2+ years in healthcare marketing are required.

Qualifications

• Bachelor's degree in a related field and prior experience in healthcare sales or hospice outreach required.
• Advanced degree or certification in healthcare marketing, and experience working with CRM systems and referral networks preferred.
• Minimum of 2 years of healthcare marketing experience.
• Possess a current and valid state driver’s license.
• Provide proof of auto insurance.
• Demonstrate strong interpersonal and communication skills.
• Exhibit proficiency in healthcare and administrative software applications.
• Apply advanced analytical and problem-solving capabilities.
• Manage time and tasks effectively with strong organizational skills.
• Work independently with minimal supervision.
• Collaborate professionally with individuals at all organizational levels and within the communities served.
• Uphold the highest standards of customer service and professionalism.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote our hospice services.
• Build strong, ongoing relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness and represent our brand.
• Track and manage outreach activity in our CRM.
• Use market insights to plan and improve outreach efforts.
• Educate families and professionals on hospice benefits and how we can help.
• Work with our care team to ensure smooth patient referrals and quality care.
• Stay current on hospice care through training and self-learning.
• Complete reports, documentation, and other admin tasks on time.
• Follow all healthcare rules and regulations.

Skills

Interpersonal skills

Communication skills

Customer service

Time management

Organizational skills

Independent work

Analytical thinking

Education

Bachelor's degree in a related field

Advanced degree or certification in healthcare marketing

Tools

CRM systems

Healthcare software

Job description

Adoration Health in Fredericksburg, VA is seeking a Community Liaison to promote hospice services to healthcare professionals, families, and referral partners. This full-time role offers a face-for-the-brand position in the community, with schedule Mon-Fri.

You will visit hospitals and clinics, build relationships, manage outreach in our CRM, and educate families on hospice benefits while supporting seamless patient referrals. A Bachelor's degree and 2+ years in healthcare marketing are required.