Hospice Community Outreach Specialist

BrightSpring Health Services Corporation; Chattanooga (TN); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings & Flexible Spending

Tuition discounts & reimbursement

401(k) with company match

Generous PTO

Mileage reimbursement

Access to wellness and discounts

Job summary

Adoration Health, an affiliate of BrightSpring Health Services, seeks a Community Liaison in Chattanooga, TN to promote hospice services to healthcare professionals, families, and partners. You will build relationships with doctors and clinics and coordinate outreach using our CRM system.

You will represent our mission of compassionate end‑of‑life care, travel to hospitals and facilities, and educate stakeholders about hospice benefits while working with a dedicated care team.

Qualifications

• Bachelor's degree in a related field and prior experience in healthcare sales or hospice outreach required.
• Advanced degree or certification in healthcare marketing, and experience working with CRM systems and referral networks preferred.
• Minimum of 2 years of healthcare marketing experience.
• Possess a current and valid state driver's license.
• Provide proof of auto insurance.
• Demonstrate strong interpersonal and communication skills.
• Exhibit proficiency in healthcare and administrative software applications.
• Apply advanced analytical and problem-solving capabilities.
• Manage time and tasks effectively with strong organizational skills.
• Work independently with minimal supervision.
• Collaborate professionally with individuals at all organizational levels and within the communities served.
• Uphold the highest standards of customer service and professionalism.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote our hospice services.
• Build strong, ongoing relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness and represent our brand.
• Track and manage outreach activity in our system (CRM).
• Use market insights to plan and improve outreach efforts.
• Educate families and professionals on hospice benefits and how we can help.
• Work with our care team to ensure smooth patient referrals and quality care.
• Stay current on hospice care through training and self-learning.
• Complete reports, documentation, and other admin tasks on time.
• Follow all healthcare rules and regulations.

Skills

Interpersonal skills

Communication skills

CRM experience

Healthcare marketing

Time management

Education

Bachelor's degree in related field

Advanced degree or certification in healthcare marketing

Tools

CRM software

MS Office

Job description

Adoration Health, an affiliate of BrightSpring Health Services, seeks a Community Liaison in Chattanooga, TN to promote hospice services to healthcare professionals, families, and partners. You will build relationships with doctors and clinics and coordinate outreach using our CRM system.

You will represent our mission of compassionate end‑of‑life care, travel to hospitals and facilities, and educate stakeholders about hospice benefits while working with a dedicated care team.