Hospice Community Outreach Liaison

BrightSpring Health Services; Chattanooga (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Mileage reimbursement

Tuition discounts & reimbursement

Generous PTO

Access to wellness programs

Job summary

BrightSpring Health Services’ Adoration Health seeks a Community Liaison in Chattanooga, TN to promote hospice services to hospitals, doctors, and families. You will build lasting partnerships with healthcare professionals and community organizations, coordinating outreach and referrals with a compassionate, patient-centered approach.

You will travel to facilities, attend events, and manage CRM-driven outreach while ensuring compliance with healthcare regulations and quality care standards.

Qualifications

• Bachelor's degree in a related field and prior experience in healthcare sales or hospice outreach required.
• Advanced degree or certification in healthcare marketing, and experience working with CRM systems and referral networks preferred.
• Minimum of 2 years of healthcare marketing experience.
• Possess a current and valid state driver’s license.
• Provide proof of auto insurance.
• Demonstrate strong interpersonal and communication skills.
• Exhibit proficiency in healthcare and administrative software applications.
• Apply advanced analytical and problem-solving capabilities.
• Manage time and tasks effectively with strong organizational skills.
• Work independently with minimal supervision.
• Collaborate professionally with individuals at all organizational levels and within the communities served.
• Uphold the highest standards of customer service and professionalism.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote our hospice services.
• Build strong, ongoing relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness and represent our brand.
• Track and manage outreach activity in our system (CRM).
• Use market insights to plan and improve outreach efforts.
• Educate families and professionals on hospice benefits and how we can help.
• Work with our care team to ensure smooth patient referrals and quality care.
• Stay current on hospice care through training and self-learning.
• Complete reports, documentation, and other admin tasks on time.
• Follow all healthcare rules and regulations.

Skills

Healthcare sales

Hospice outreach

CRM systems

Referral networks

Interpersonal skills

Education

Bachelor's degree in a related field

Advanced degree or certification in healthcare marketing

Tools

CRM software

Job description

BrightSpring Health Services’ Adoration Health seeks a Community Liaison in Chattanooga, TN to promote hospice services to hospitals, doctors, and families. You will build lasting partnerships with healthcare professionals and community organizations, coordinating outreach and referrals with a compassionate, patient-centered approach.

You will travel to facilities, attend events, and manage CRM-driven outreach while ensuring compliance with healthcare regulations and quality care standards.