Hospice Community Outreach Liaison

BrightSpring Health Services Corporation; Baltimore (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings & Flexible Spending (up

Tuition discounts

401(k) match

Generous PTO

Mileage reimbursement

Wellness programs

Discount programs

Job summary

Adoration Hospice in Baltimore, MD is seeking a Community Liaison who will serve as the face of our organization, promoting hospice services to healthcare professionals, community partners, and families. This full-time role operates Monday–Friday in Baltimore and surrounding areas.

You will visit hospitals and senior facilities, build relationships with clinicians and referral partners, attend events, and manage outreach data in our CRM.

Qualifications

• Bachelor's degree in a related field and healthcare sales or hospice outreach experience.
• Advanced degree or certification in healthcare marketing with CRM experience.
• Minimum of 2 years of healthcare marketing experience.
• Valid state driver's license and proof of auto insurance.
• Strong interpersonal and communication skills.
• Proficiency in healthcare and administrative software applications.
• Strong analytical and problem-solving abilities.
• Excellent time management and organizational skills.
• Ability to work independently and collaborate across levels.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote hospice services.
• Build relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness of hospice.
• Track and manage outreach activity in the CRM.
• Use market insights to plan and improve outreach efforts.
• Educate families and professionals on hospice benefits.
• Coordinate with care team to ensure smooth referrals.
• Complete reports and admin tasks on time.
• Follow healthcare rules and regulations.

Skills

Interpersonal skills

Analytical skills

Time management

Independence

Collaboration

Customer service

Education

Bachelor's degree in related field

Advanced degree or certification in healthcare marketing

Tools

CRM systems

Healthcare software

Job description

Adoration Hospice in Baltimore, MD is seeking a Community Liaison who will serve as the face of our organization, promoting hospice services to healthcare professionals, community partners, and families. This full-time role operates Monday–Friday in Baltimore and surrounding areas.

You will visit hospitals and senior facilities, build relationships with clinicians and referral partners, attend events, and manage outreach data in our CRM.