Hospice Community Liaison

LilyCare; Albuquerque (NM); On-site; USD 82,000 - 87,000; Full time

Benefits offered by this job

Medical insurance (PPO plan)

401(k) retirement plan

Performance bonus

Long-term disability coverage

Paid time off and holidays

Mileage reimbursement

Job summary

LilyCare Hospice in Albuquerque seeks a Hospice Community Liaison to grow our referral network and extend care to more families across the metro. You will own the greater Albuquerque territory, build relationships with hospitals, SNFs, ALFs, and physician practices, and drive outreach through planned sales calls and events.

Responsibilities include coordinating weekly and quarterly territory plans, conducting in-services, managing a marketing budget, and ensuring smooth referral handoffs with

Qualifications

• 2+ years hospice experience preferred.
• Established Albuquerque referral relationships preferred.
• Persuasive, outgoing communicator with strong presentation skills.

Responsibilities

• Own Albuquerque territory and build deep referral relationships with hospitals, SNFs, ALFs, and physician practices.
• Execute weekly, monthly, and quarterly territory strategy to grow market share and admissions.
• Plan and deliver in-services and community education events to showcase hospice services.
• Manage marketing budget and project ROI for outreach activities.
• Document activity in CRM and coordinate with clinical team on referrals.

Skills

Hospice marketing

Territory management

Persuasive communicator

2+ years hospice experience

Driver's license & vehicle

Education

No specific degree required

Job description

Hospice Community Liaison

LilyCare Hospice is a community-based hospice serving patients and families across the greater Albuquerque area. We provide care wherever patients call home — private residences, assisted living communities, and skilled nursing facilities. Our growth runs on trusted relationships with the referral community, built one conversation at a time. We are hiring a Hospice Community Liaison to grow our referral network and bring our care to more families across the metro.

Benefits

• Medical insurance (PPO plan)
• 401(k) retirement plan
• Performance bonus
• Company-paid long-term disability coverage
• Paid time off and holidays
• Mileage reimbursement at the federal rate
• Your territory, your playbook — real autonomy, no corporate script

Duties and Responsibilities

• Own the greater Albuquerque territory as our Hospice Community Liaison — build and deepen referral relationships with hospitals, skilled nursing facilities, assisted living communities, and physician practices through consistent, well-planned sales calls
• Execute a weekly, monthly, and quarterly territory strategy — prospecting, account development, and call routing — to grow market share and meet admission goals
• Plan and deliver in-services and community education events that show medical and community groups what hospice offers and when to refer
• Manage your marketing budget like it's your own money, projecting return on what you spend
• Document activity in the CRM, report account progress at staff meetings, and partner with our clinical team on clean referral handoffs

Compensation and Schedule

The Hospice Community Liaison role pays $82,000–$87,000 per year plus performance bonus. Full-time, Monday–Friday, with occasional evenings and weekends for community events and referral-source availability. Territory is the greater Albuquerque area, based out of our office at 4811 Hardware Dr NE, Albuquerque, NM.

Skills and Qualifications

• 2+ years of hospice experience (preferred)
• Valid driver's license, current auto insurance, and reliable transportation for daily travel throughout the greater Albuquerque area (required)
• Established Albuquerque referral relationships and prior work as a hospice community liaison or hospice marketer strongly preferred
• Persuasive, outgoing communicator