Hospice Clinical Team Assistant

Capital City Hospice; Columbus (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Great culture

Comprehensive benefits

401(k) retirement plan with company 6

Generous time off accruals

Paid holidays

Tuition Reimbursement

Employee Referral Program

Merit Increases

Employee Discount Programs

Job summary

Capital City Hospice in Ohio seeks a Clinical Records Manager to lead daily records operations and ensure compliance with state, federal, and company policies. You will implement records policies and protect patient confidentiality.

Ideal candidates have at least three years of clinical records management experience, knowledge of information systems, and the ability to supervise clerical staff. LVN/LPN license is a plus.

Qualifications

• Prefer at least three years’ experience in clinical records management, preferably in hospice care operations.
• LVN/LPN license preferred, but not required.
• Information systems knowledge required.
• Demonstrated ability to supervise and direct clerical personnel.
• Demonstrates good communication skills and public relations skills.
• Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.

Responsibilities

• Manage all daily clinical records functions including establishing and implementing clinical records policies.
• Ensure clinical record systems are maintained in compliance with state, federal and other regulations.
• Maintain comprehensive working knowledge of state, federal, and other documentation regulations and serves as a resource for appropriate organization personnel.
• Protect all clinical records through the establishment and implementation of control procedures for all open and closed records.
• Protect the confidentiality of patient and organization information through effective controls and direct supervision of clinical records.
• Forward copies of clinical records to authorized users according to policy.
• Complete an administrative record audit following patient discharge and forward the record to the Clinical Supervisor for clinical audit.

Skills

Communication skills

Public relations skills

Autonomy

Organization

Assertiveness

Flexibility

Cooperation

Education

LVN/LPN license

Tools

Information systems

Job description

Join a Hospice Team That Truly Cares — About Patients and You

Capital City Hospice is proudly Ohio-made and deeply connected to the communities we serve. Every decision we make centers on compassion, dignity, and supporting families through one of life’s most meaningful journeys. Our team is dedicated to providing exceptional care to Central Ohio residents — and we’re growing. We believe great care starts with a supported team. That’s why we offer low caseloads, no routine on-call, and a work environment built on respect, flexibility, and balance. If you’re looking for a rewarding career where your work truly matters, we’d love to meet you.

Schedule

• Monday–Friday
• 8 a.m.–5 p.m.

What We Offer

• Great culture and team atmosphere
• Comprehensive benefits, including medical, dental, and vision, effective on the first of the month
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs

What You’ll Do

• Manage all daily clinical records functions including establishing and implementing clinical records policies.
• Ensure clinical record systems are maintained in compliance with state, federal and other regulations.
• Maintain comprehensive working knowledge of state, federal, and other documentation regulations and serves as a resource for appropriate organization personnel.
• Protect all clinical records through the establishment and implementation of control procedures for all open and closed records.
• Protect the confidentiality of patient and organization information through effective controls and direct supervision of clinical records.
• Forward copies of clinical records to authorized users according to policy.
• Complete an administrative record audit following patient discharge and forward the record to the Clinical Supervisor for clinical audit.

Qualifications

• Prefer at least three years’ experience in clinical records management, preferably in hospice care operations.
• LVN/LPN license preferred, but not required.
• Information systems knowledge required.
• Demonstrated ability to supervise and direct clerical personnel.
• Demonstrates good communication skills and public relations skills.
• Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.

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