Hospice Care Coordination Specialist

VitalCaring Group; Madison (MS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Education reimbursement

Virtual care

Job summary

VitalCaring is seeking a Patient Services Coordinator (PSC) in Hospice to orchestrate care coordination, scheduling, and communication among clinicians, patients, and families. This role emphasizes organized workflows and compassionate, timely support in end-of-life care.

Ideal candidates bring healthcare scheduling experience, strong communication, and a detail-oriented mindset to ensure seamless patient visits and documentation within EMR systems.

Qualifications

• High school diploma or equivalent required.
• 1+ year administrative or scheduling experience in healthcare preferred.
• Experience with EMR or scheduling systems preferred.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Coordinate patient visits and scheduling across hospice clinicians.
• Communicate with patients, families, clinicians, and leadership.
• Monitor schedules and follow up on missed visits.
• Maintain accurate EMR documentation and workflow.
• Support quality initiatives and QAPI programs.
• Promote compassionate, professional care in all interactions.

Skills

Organizational skills

Communication skills

EMR experience

Scheduling expertise

Education

High school diploma or equivalent

Job description

VitalCaring is seeking a Patient Services Coordinator (PSC) in Hospice to orchestrate care coordination, scheduling, and communication among clinicians, patients, and families. This role emphasizes organized workflows and compassionate, timely support in end-of-life care.

Ideal candidates bring healthcare scheduling experience, strong communication, and a detail-oriented mindset to ensure seamless patient visits and documentation within EMR systems.