Hospice Billing Specialist

MorseLife Health System, Inc.; West Palm Beach (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Company-Paid Life Insurance

Disability Insurance (Short-Term &Long

Long-Term Disability Insurance

403(b) Retirement Savings Plan

Paid Time Off (PTO) and Holidays

Tuition Reimbursement and Professional

Development Opportunities

Employee Referral Bonus Program

Employee Discounts

Free Parking

On-site Dining and Employee Cafeteria

Job summary

MorseLife Health System, Inc. is seeking a Hospice Billing Specialist to manage and coordinate all Hospice and Palliative Care billing. The role requires accurate charge entry, timely posting of payments, and handling payer denials with patient and family consultation.

Strong ICD-10 coding and billing experience are essential to ensure compliant, efficient processes. As a nonprofit healthcare provider with a mission to serve older adults, MorseLife offers a comprehensive benefits package and

Qualifications

• Certificate from college or technical school (1 year)
• 2–5 years of ICD-10 coding experience (billing)
• Experience with medical billing procedures and payer communications

Responsibilities

• Enter charges accurately to patient records and ensure timely posting of payments.
• Follow up on payer denials and research billing issues with patients and families as needed.
• Post all payments in a timely manner and prepare bills for products or services.
• Respond to patient billing questions and maintain compliance with MorseLife policies.

Skills

ICD-10 Coding

Medical Billing

Education

One year certificate from college or technical school

3–6 months related experience

Job description

Join the MorseLife Team as a Hospice Billing Specialist!

About MorseLife

For more than 40 years, MorseLife Health System has been setting the standard for exceptional senior care in South Florida. As a nonprofit healthcare system, we are dedicated to enriching the lives of older adults through compassionate care, clinical excellence, innovation, and service.

We are proud to be recognized as a:

• Great Place To Work® Certified employer
• 5-Star Teaching Nursing Home
• Recipient of the Gold Seal Award from the Governor’s Panel on Excellence in Long-Term Care

Our academic partners include:

• Academy for Nursing and Health Occupations
• Barry University
• Florida Atlantic University (FAU)
• Florida International University (FIU)
• Keiser University
• Lynn University
• Nova Southwestern University (NSU)
• Palm Beach State College (PBSC)
• South Florida Healthcare Institute
• South University
• University of Miami (UM)

Whether you’re beginning your career or bringing years of experience, you’ll find opportunities to learn, grow, and make a meaningful impact every day.

MorseLife by the Numbers

• 40+ years of serving South Florida seniors and their families
• 1,700+ dedicated team members united by a shared mission
• 5-Star Teaching Nursing Home recognized for excellence in care
• Great Place To Work® Certified workplace
• Gold Seal Award recipient from the Governor’s Panel on Excellence in Long-Term Care
• 11 academic partnerships helping educate tomorrow’s healthcare professionals
• Comprehensive continuum of care, including Independent Living, Assisted Living, Memory Care, Skilled Nursing, Short-Term Rehabilitation, Hospice, Home Health, PACE, and Community-Based Services
• Mission-driven nonprofit organization committed to excellence, compassion, and innovation

Position Summary

The Hospice Billing Specialist is responsible for managing, coordinating and processing all Hospice and Palliative Care billing.

How You’ll Make an Impact

• Enters all charges accurately and expeditiously to ensure proper records handling and fast payment responses.
• Processes and follows up on payer denials, researches all client billing issues, consults with patient and/or family as needed.
• Posts all payments in a timely manner.
• Prepares, compiles, and mails bills for products paid for by clients.
• Responds to billing questions from patients.
• Process and keep track of incoming payments and accounts in compliance with MorseLife financial policies and procedures.
• Initiates and submits bills to clients and generates financial statements for clients.
• Prepares and sends Out invoices, bills and bank deposits.
• Compare billing accounts with accounts receivable ledger in order to ensure all payments are properly posted and accounted for.
• Verify discrepancies by clients and resolve their billing issues.
• Send all billing reminders to clients regarding outstanding accounts.
• Prepares monthly reports detailing Accounts Receivable Status.
• Manages all private pay collections after insurance cancellation, denial or other issue.
• Performs all other duties as assigned.

What You’ll Bring

To perform this job successfully, an individual must be able to perform each primary function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
• ICD-IO Coding experience required. Minimum 2-5 years of experience.

Certificates, Licenses, Registrations

• None required.

Benefits & Perks

At MorseLife, we believe in taking care of the people who care for others. That’s why we offer a comprehensive benefits package designed to support your health, financial well-being, work-life balance, and professional growth.

Eligible team members enjoy access to:

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Company-Paid Life Insurance
• Voluntary Life and Supplemental Insurance
• Short-Term and Long-Term Disability Insurance
• 403(b) Retirement Savings Plan
• Paid Time Off (PTO) and Paid Holidays
• Employee Assistance Program (EAP)
• Tuition Reimbursement and Professional Development Opportunities
• Employee Referral Bonus Program
• Employee Recognition and Appreciation Programs
• Exclusive Employee Discounts through Tickets At Work
• Free Parking
• On-site Dining and Employee Cafeteria
• Career Growth and Internal Advancement Opportunities

Our Talent Acquisition team is committed to making your hiring experience as seamless and welcoming as possible, from your application through your first day as a member of the MorseLife family.

Why You’ll Love Working Here

At MorseLife, you’re more than an employee. You’re part of a team united by a shared mission to enrich the lives of older adults while supporting one another every step of the way.

• Work for a Great Place To Work® Certified employer where employees are valued, respected, and supported.
• Join a 5-Star Teaching Nursing Home that is shaping the future of healthcare through partnerships with leading colleges and universities.
• Build your career with an organization that has proudly served South Florida for more than 40 years.
• Work alongside experienced clinicians, interdisciplinary teams, and healthcare students committed to excellence.
• Take advantage of ongoing professional development, continuing education, tuition reimbursement, and opportunities for internal advancement.
• Experience a culture built on our core values of Leadership, Teamwork, Customer Focus, Quality, Impact, and Passion.
• Make a meaningful difference in the lives of residents, patients, families, and fellow team members every single day.

Our Commitment to Excellence

At MorseLife, excellence is more than a goal—it’s our standard. Every member of our team contributes to creating a culture of compassion, accountability, innovation, and service. We believe that exceptional employee experiences lead to exceptional resident experiences, and we are committed to investing in our people, celebrating their successes, and supporting their professional growth every step of the way.

Ready to Make a Difference?

Every interaction has the power to brighten someone’s day, restore dignity, and improve quality of life.

If you’re looking for more than just a job and want to build a rewarding career with an organization that invests in its people and its mission, MorseLife Health System is the place for you.

Join a team where you’ll be valued, supported, and empowered to grow while helping us continue a legacy of excellence that spans more than four decades.

Employment Requirements

At MorseLife, the safety and well-being of our residents, patients, employees, and visitors are our top priorities. As part of our pre-employment process, all offers of employment are contingent upon successfully completing:

• A 10-panel pre-employment drug screening.
• A Level 2 background screening in accordance with the requirements of the Florida Agency for Health Care Administration (AHCA).
• A post-offer physical examination.
• A QuantiFERON-TB Gold blood test (or other approved tuberculosis screening, as applicable.
• Employment eligibility verification (Form I-9) and any additional pre-employment requirements applicable to the position.

We appreciate your partnership in helping us maintain a safe, healthy, and compliant workplace for those we serve.

MorseLife Health System is proud to be an Equal Opportunity Employer. We maintain a Drug-Free Workplace and are committed to fostering a diverse, inclusive, and respectful environment where every team member can thrive.