Hospice Bereavement Care Navigator

Heart to Heart Hospice; Austin (TX); Hybrid; USD 52,000 - 74,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental & Vision

Paid time off

Paid holidays

401k matching

Tuition reimbursement

Company car

Mileage reimbursement

Job summary

Heart to Heart Hospice is seeking a Bereavement Coordinator to support families through grief and loss in our compassionate care program in Austin, TX. This role requires strong communication, empathy, and knowledge of community resources to connect families with appropriate support.

You will assess bereavement needs, collaborate with an interdisciplinary team, train and monitor volunteers, ensure timely documentation, and participate in QAPI while complying with laws and Medicare regulations.

Qualifications

• Bereavement counseling experience, preferably in hospice.
• Experience in grief counseling.
• Knowledge of community resources.
• Strong communication and interpersonal skills.
• Valid driver\'s license and reliable transportation.

Responsibilities

• Assess hospice families to identify bereavement needs.
• Coordinate with interdisciplinary team on bereavement care plans.
• Provide ongoing bereavement support and documentation.
• Train and monitor volunteers for the bereavement program.
• Ensure timely submission of all documentation.
• Comply with local, state and federal laws and Medicare regulations.
• Participate in QAPI.

Skills

Bereavement counseling

Communication skills

Interpersonal skills

Public relations

Negotiation

Education

High school diploma

Counseling degree/license preferred

Tools

EMR software

Job description

Heart to Heart Hospice is seeking a Bereavement Coordinator to support families through grief and loss in our compassionate care program in Austin, TX. This role requires strong communication, empathy, and knowledge of community resources to connect families with appropriate support.

You will assess bereavement needs, collaborate with an interdisciplinary team, train and monitor volunteers, ensure timely documentation, and participate in QAPI while complying with laws and Medicare regulations.