Bereavement Coordinator - Austin , TX

Heart to Heart Hospice; Austin (TX); Hybrid; USD 52,000 - 74,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental & Vision

Paid time off

Paid holidays

401k matching

Tuition reimbursement

Company car

Mileage reimbursement

Job summary

Heart to Heart Hospice is seeking a Bereavement Coordinator to support families through grief and loss in our compassionate care program in Austin, TX. This role requires strong communication, empathy, and knowledge of community resources to connect families with appropriate support.

You will assess bereavement needs, collaborate with an interdisciplinary team, train and monitor volunteers, ensure timely documentation, and participate in QAPI while complying with laws and Medicare regulations.

Qualifications

• Bereavement counseling experience, preferably in hospice.
• Experience in grief counseling.
• Knowledge of community resources.
• Strong communication and interpersonal skills.
• Valid driver\'s license and reliable transportation.

Responsibilities

• Assess hospice families to identify bereavement needs.
• Coordinate with interdisciplinary team on bereavement care plans.
• Provide ongoing bereavement support and documentation.
• Train and monitor volunteers for the bereavement program.
• Ensure timely submission of all documentation.
• Comply with local, state and federal laws and Medicare regulations.
• Participate in QAPI.

Skills

Bereavement counseling

Communication skills

Interpersonal skills

Public relations

Negotiation

Education

High school diploma

Counseling degree/license preferred

Tools

EMR software

Job description

You can Make A Difference in the lives of others! At Heart to Heart Hospice, we provide “Compassionate Care from Our Hearts to Yours.” Our employees enhance the lives of patients with life-limiting illnesses and their loved ones,during a time when compassionate care is needed most. We are dedicated to making a difference in the lives of employees, offering the opportunity to be associated with caring teammates, and creating positive contributions in each community we serve.

Bereavement Coordinator

What You Must Have:

• High School Graduate, Degree/License in counseling preferred
• Experience in bereavement and grief counseling, preferably in hospice and palliative care setting; grief support counseling
• Working knowledge of community resources
• Demonstrates good communication, interpersonal, negotiation, and public relations skills
• Experience with EMR software is a plus
• Current State Driver’s License, reliable transportation, and provide ongoing valid and current auto liability insurance

Full Time Employee Benefits

• Competitive Pay
• Medical, Dental & Vision insurance
• Paid Time Off
• Paid holidays
• 401k with up to 4% employer matching
• Tuition reimbursement
• Company car for qualifying individuals
• Mileage reimbursement

What You Will Do:

• Assess hospice family to identify bereavement needs as evidenced by documentation and community resource referrals
• Demonstrate commitment, professional growth and competency by maintaining a working knowledge of public and private eligibility standards
• Collaborate with interdisciplinary team to promote coordination of bereavement care plan and interventions
• Provide continued bereavement support to hospice families as evidenced by documentation
• Participate in QAPI
• Training and monitoring volunteers that support the bereavement program
• Timely submission of all documentation
• Performance of other duties as required
• Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures

It is this Agency's policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.