Hospice Admissions Navigator

Hospice of the West; Phoenix (AZ); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Comprehensive Health, Dental, & Vision

Career Path Program for internal grow

15 days PTO & 10 Holidays

Tuition Reimbursement & Certification

Wellness & Discount Programs

Cell Phone, Mileage, Gym Reimbursement

Company matching 401(k)

Job summary

Hospice of the West in Phoenix, AZ is seeking a Hospice Admissions Coordinator to guide patients and families through the transition to hospice care. You will connect Intake, clinical teams, Community Liaisons, and branch leadership to coordinate timely admissions and maintain clear communication.

The role requires strong organization, proactive follow-up, and a compassionate approach. Schedule is Monday–Friday, 8 am–5 pm, with a comprehensive benefits package and opportunities for internal

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 1–3 years in healthcare admissions, intake, scheduling, or related roles.
• Hospice, home health, or post-acute care experience preferred.
• Familiarity with medical terminology, payer verification, and referrals workflows preferred.
• Strong organizational and communication skills; HIPAA knowledge.

Responsibilities

• Coordinate and track referrals from intake through admission or final disposition.
• Schedule evaluations and admissions with intake and clinical leadership.
• Confirm admission readiness and coordinate required documentation.
• Serve as a communication link among patients, families, clinical teams, and leadership.
• Maintain referral records and communicate admission outcomes.
• Identify opportunities to improve referral coordination and workflows.
• Participate in team meetings, training, and quality initiatives.

Skills

Organizational skills

Time management

Communication skills

Problem-solving

Patient-focused care

Education

High school diploma or equivalent

Associate degree in healthcare administration or related field

Tools

EMR software

Microsoft Office

Job description

Hospice of the West in Phoenix, AZ is seeking a Hospice Admissions Coordinator to guide patients and families through the transition to hospice care. You will connect Intake, clinical teams, Community Liaisons, and branch leadership to coordinate timely admissions and maintain clear communication.

The role requires strong organization, proactive follow-up, and a compassionate approach. Schedule is Monday–Friday, 8 am–5 pm, with a comprehensive benefits package and opportunities for internal