Hospice Administrative & Records Coordinator

Socket.dev; Rural Retreat (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Holidays

Job summary

Gentiva Hospice is seeking an Office Coordinator to support daily branch operations, maintain medical records, and assist care teams with compliant documentation. The role includes HR tasks, onboarding, and collaboration with IT, HR, and Compliance to ensure smooth administrative workflows.

The position requires a high school diploma and at least three years in healthcare, with a preference for medical records experience and proficiency in EMR systems.

Qualifications

• High school diploma required.
• Minimum of three years of experience in the healthcare industry.
• Strong preference for medical records experience.

Responsibilities

• Maintain and close medical records per policy.
• Review records to ensure compliance with documentation standards.
• Identify and obtain missing chart information, including physician signatures and other required documentation.
• Manage appropriate release of information, including obtaining authorizations and distributing copies.
• Collaborate with clinical staff to support timely admissions.
• Conduct medical record audits as requested.
• Purge closed cases, prepare records for archival, and maintain the master patient index.
• Participate in hospice quality assessment and performance improvement programs.
• Oversee tactical HR processes, contracts, and personnel files for staff and contractors.
• Support branch leader with new hire orientation and onboarding.
• Serve as a resource connecting staff to IT, HR, and Compliance as needed.
• Prepare weekly schedules, review for productivity and geographic efficiency, and coordinate with the Executive Director for approval.
• Coordinate interdisciplinary team meetings and manage care coordination communication.
• Provide administrative support including answering phones, ordering supplies, and data entry.
• Process accounts payable and route invoices as needed.
• Complete annual compliance training and attend in-services as required.
• Perform other duties as assigned.

Skills

Microsoft Office Suite

Electronic Medical Records

Organization

Record keeping

Typing

Time management

Communication

Flexibility

Interpersonal skills

Maturity & tact

Education

High school diploma

Tools

HomeCare HomeBase

Job description

Gentiva Hospice is seeking an Office Coordinator to support daily branch operations, maintain medical records, and assist care teams with compliant documentation. The role includes HR tasks, onboarding, and collaboration with IT, HR, and Compliance to ensure smooth administrative workflows.

The position requires a high school diploma and at least three years in healthcare, with a preference for medical records experience and proficiency in EMR systems.