Hospice Administrative Coordinator

HCA Healthcare; Irving (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off

401(k) plan with company match

Tuition assistance

Job summary

Medical City Hospice & Family Care in Irving, TX is seeking a detail‑oriented Administrative Coordinator to manage centralized services, referrals, and documentation workflows within our hospice program.

You will coordinate referrals with agency staff, review Forcura and EMR data, support scheduling, report on activity, and ensure patient and family communication across teams.

Qualifications

• High school diploma or GED required.
• One year experience scheduling preferred.
• Valid driver's license required.

Responsibilities

• Coordinates communication of agency referrals to appropriate associates of the agency.
• Directs Forcura documentation platform and EMR information to the correct Centralized Service staff.
• Acts as a coordinator between Centralized Services and the Agency.
• Facilitates compliance in the EMR for patient notices (e.g., Medicare notices, DPOA).
• Tracks documentation management activities and keeps the Care Service Manager informed.

Skills

Scheduling

Driver's license

Communication

Education

High school diploma or GED

Tools

Forcura platform

Job description

Do you have the career opportunities as a(an) Hospice Administrative Coordinator you want with your current employer? We have an exciting opportunity for you to join Medical City Hospice & Family Care which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

Administrative Coordinator

This role coordinates and communicates all activities within the hospice agency related to Centralized Services. The role is responsible for tracking referrals within the Centralized Service workflow including Intake and Document management, communicating all aspects of the workflow status with appropriate Home Health Agency staff and promoting an ongoing culture of collaboration and efficiency throughout the referral process.

What you will do in this role:

Coordinates communication of agency referrals to appropriate associates of the agency

Responsible for reviewing and directing Forcura documentation platform, together with other EMR information to the correct associate and Centralized Service

Serves as a coordinator between Centralized Services and the Agency

Facilitates compliance in the electronic medical record for notices provided to the patient or responsible party (e.g., Notices of Medicare Non-Coverage, DPOA documentation)

Tracks documentation management activities

Keeps the Clinical Service Manager informed on aspects within the care team specific to documentation and referral management

Keeps the sales team informed on referral management

Prepares reports for scheduling tracking and participates in agency meetings to ensure patient and associate scheduling needs are met

What qualifications you will need:

High school diploma or GED required

One year experience scheduling preferred

Valid driver’s license required

Benefits

Medical City Hospice & Family Care, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Hospice & Family Care provides physical, emotional, and spiritual support for patients and families. We help navigate each step of their hospice journey. Our Care teams include physicians, nurses, therapists, hospice aides and social workers. Also, music therapists, spiritual counselors, volunteers and bereavement specialists are part of the care team. Our services include regular scheduled visits and on-call support. Patients can receive hospice care at home or a skilled nursing center. Hospice care is also available at an independent or assisted living community or a hospital. We are committed to ensuring our patients have the fullness of life, dignity and the respect they deserve. HCA Healthcare raises the bar on what comprehensive hospice care looks like. Just like family, we pull together to care for and support our patients and each other.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.