HOSP UNIT SVC CRD PD

UCSF Health; South San Francisco (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

UCSF Health in South San Francisco is seeking a Unit Service Coordinator to serve as the central communication hub on a busy patient care unit. Under supervision, you will support nursing staff, coordinate scheduling and patient flow, and handle administrative tasks that contribute to high quality patient care and service.

You should have strong interpersonal skills, experience with Epic EMR, and the ability to prioritize multiple tasks in a fast paced environment.

Qualifications

• Ability to work in a busy, team-oriented environment.
• Excellent interpersonal/communication skills to interact with diverse patients and professionals.
• Willingness to be taught and learn new skills.
• Strong English communication, both written and spoken.
• Ability to perform basic arithmetic and prioritize tasks.
• Demonstrated customer service experience in healthcare settings.
• Proficiency with Epic EMR and scheduling procedures.
• Experience preferred as unit secretary or hospital coordinator.

Responsibilities

• Serve as the central communications source within the patient care unit.
• Perform administrative tasks to support positive patient care outcomes.
• Coordinate scheduling and booking of surgical procedures.
• Foster cooperation among nurses, physicians, and support staff.
• Maintain professionalism and respect for diverse staff and patients.

Skills

Teamwork

Interpersonal skills

English communication

Customer service

Prioritization

Basic math

Adaptability

Attention to detail

Professionalism

Cultural sensitivity

Tools

Epic EMR

Scheduling

Microsoft Office

Data entry

Job description

Job Description

The Unit Service Coordinator (USC), under direction of the Patient Care Unit Manger, Nursing Supervisor or Charge Nurse, functions as the focal communications source within the patient care unit and performs administrative functions directed toward positive patient care outcomes.

The Unit Service Coordinator (USC), under direction of the Patient Care Unit Manger, Nursing Supervisor or Charge Nurse, functions as the focal communications source within the patient care unit and performs administrative functions directed toward positive patient care outcomes. All patient care team members are responsible to meet patient needs, demonstrate willingness to learn new skills, and foster a harmonious work environment in which high quality patient care and customer service is consistently provided. Team members promote a cooperative working relationship with each other, physicians, other disciplines and the public by facilitating and enhancing communication, displaying honesty and respect, displaying sensitivity to cultural differences, and expressing and accepting feedback in a professional manner.

Qualifications

Required Skills (II & III level)

• Ability to work in a busy, team-oriented environment.
• Excellent interpersonal/communication skills to effectively interact with a diverse professional and patient population.
• Willingness to be taught/learn new skills.
• Ability to understand and communication effectively in English both orally and in writing.
• Ability to perform basic arithmetic computations (addition, subtraction, multiplication, division).
• Ability to prioritize and coordinate multiple tasks.
• Demonstrated customer service skills/experience.
• Ability to satisfactorily perform job duties as defined in the job description.
• Proficiency with Epic EMR and experience with scheduling/ booking surgical procedures.
• Previous experience in healthcare or hospital setting as unit secretary, or hospital coordinator experience preferred.
• Knowledge of perioperative terminology and surgical specialties preferred.

Required Skills (III Level Only)

• Experience in a health care setting.
• Previous database/data entry experience.
• Medical terminology.
• Knowledge of Microsoft Office (Outlook, Word, Excell)
• Data entry with high accuracy
• Ability to prioritize urgent and emergent communications.
• Coordinating transportation and support services
• OR charge nurse and front desk support
• Excellent customer service for patients, surgeons, anesthesia staff, surgical staff and vendors

Preferred Preferred Skills (II & III level)

• Ability to use office equipment.

Preferred Skills (II Level Only)

• Experience in a health care setting.
• Medical terminology.

Preferred Skills (III Level Only)

• Unit clerk experience.

About Us

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values .

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here .

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html