Housekeeper/Seasonal

Hawaii Volcanoes Lodge Company LLC; United States; On-site; USD 30,000 - 40,000; Full time

Job summary

Hawaii Volcanoes Lodge Company LLC is seeking a Housekeeping Staff member to provide excellent customer service in guest rooms and public areas. Responsibilities include cleaning check-outs and stay-overs, reporting damaged or missing items, and managing cleaning supplies. Ideal candidates should be able to work various shifts and lift heavy items. A High School Diploma or equivalent is required, and previous housekeeping experience is preferred. Join a team dedicated to quality service in a beautiful resort environment.

Qualifications

• Ability to work a variety of shifts including day, night, weekend, and holidays.
• Independent working skills with a focus on detail.
• Physical capability to lift and carry up to 50 lbs.

Responsibilities

• Follow duties worksheet assigned by Housekeeping Supervisor.
• Clean guest rooms and public areas to quality standards.
• Report damaged or missing items to management.

Skills

Customer service

Ability to work independently

Heavy lifting

Detail-oriented cleaning

Education

High School Diploma or equivalent

Job description

Provide excellent customer service to guest rooms and public areas in accordance with Quality Standards

Responsibilities

• Follows detailed duties worksheet assigned by the Housekeeping Supervisor
• Clean check-outs and stay-overs, including; changing sheets and towels, emptying trash, dusting, scrubbing, vacuuming and waxing according to procedures
• Report damaged or missing items to the Housekeeping Supervisor, turn in all lost and found items to Management
• Notify Management and Maintenance of any repairs
• Stock personal cart daily with cleaning supplies, guest supplies and linens, alert supervisor if supplies run low
• Unload cart of dirty linens and trash at end of shift
• Assist in the unloading of linens (delivered by truck) bi-weekly
• Weekly, monthly and quarterly cleaning projects as assigned
• Understand Company’s ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas.
• Other duties per Duties Checklist and as assigned

Position Requirements

• Must be able to work a variety of day, night, weekend, holiday shifts
• Ability to work independently
• Must be able to spend the majority of the day walking, twisting, bending, pushing and pulling
• Must be able to lift up to 50 lbs. and carry up to 25 lbs. with frequent bending, twisting and squatting required.

Education and Experience

Education: High School Diploma or equivalent required

Experience: One (1) year of housekeeping experience preferred

Resort/National Park experience preferred