Housekeeper

hilton garden inn; Rochester (MN); On-site; USD 31,000 - 36,000; Full time

Job summary

Hilton Garden Inn Rochester is seeking a dedicated Housekeeper to maintain spotless guest rooms and suites. You will support a high standard of cleanliness, replenish supplies, and ensure a welcoming environment for every guest.

The role emphasizes reliability, physical stamina, and the ability to follow safety protocols while delivering friendly, professional service in a fast-paced hotel setting.

Qualifications

• Prior housekeeping or cleaning experience is preferred.
• Strong attention to detail and customer service skills.
• Ability to lift up to 30 lbs and perform physical tasks.
• Comfortable working with cleaning agents and equipment.
• Flexible availability, including weekends and holidays.

Responsibilities

• Clean and sanitize guest rooms, bathrooms, and furnishings to brand standards.
• Replenish linens, amenities, and supplies.
• Make beds, change linens, and vacuum floors.
• Maintain organized and stocked carts and storage areas.
• Report maintenance needs and lost items.
• Communicate room status and guest feedback to supervisors.
• Provide friendly, professional service to all guests.
• Follow safety and cleaning protocols, including use of chemicals.

Skills

Cleaning experience

Customer service

Physical stamina

Education

High School or better in General Business

Tools

Cleaning equipment

Job description

Description

As a Housekeeper, you’ll play a key role in delivering a spotless, home-away-from-home experience for our guests by maintaining the highest standards of cleanliness and service in guest rooms and suites. Be part of an award-winning family of hotels known for exceptional service and hospitality. We are committed to creating a clean, comfortable, and welcoming environment for every guest.

Key Responsibilities

• Clean and sanitize guest rooms, bathrooms, and furnishings to brand standards


• Replenish linens, amenities, and supplies


• Make beds, change linens, and vacuum floors


• Maintain organized and stocked carts and storage areas


• Report maintenance needs and lost items


• Communicate room status and guest feedback to supervisors


• Provide friendly, professional service to all guests


• Follow safety and cleaning protocols, including use of chemicals

Qualifications

• Prior housekeeping or cleaning experience preferred


• Strong attention to detail and customer service skills


• Ability to lift up to 30 lbs and perform physical tasks (bending, kneeling, reaching)


• Comfortable working with cleaning agents and equipment


• Flexible availability, including weekends and holidays

Education

High School or better in General Business.

Equal Opportunity Employer
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