Horticulturist: Customer-Focused Plant Expert & Growth

Willoway Nurseries, INC; Hilliard (OH); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Excellent hourly rate

Medical insurance options

401k match after 60 days

Company-paid life insurance

Growth opportunities

EOS culture and GGOB transparency

Job summary

Willoway Nurseries, INC in Hilliard, OH seeks a capable, customer-focused team member for in-store and warehouse duties. You will assist customers with plant selections, provide horticultural guidance, and manage order entry and fulfillment.

You will pull, stage, and load products for pickup or delivery, support transfers between DCs, and help maintain accurate inventory. This is a fast-paced, outdoor role requiring teamwork and reliability.

Qualifications

• Horticultural knowledge or willingness to learn.
• Strong customer service and communication skills.
• Ability to communicate between customers, sales, inventory, and operations teams.
• Attention to detail in order handling and inventory accuracy.
• Ability to work in a fast-paced, outdoor, and physically demanding environment.
• Comfort operating equipment such as forklifts, loaders, and pallet jacks.
• Basic computer skills including CRM, order entry, and mobile applications.

Responsibilities

• Assist walk-in customers with plant selection, availability, quotes, and basic horticultural guidance.
• Support order entry, fulfillment, and customer communication.
• Pull, stage, and prepare product for customer pickup and delivery.
• Assist in loading customer vehicles.
• Coordinate transfers from other locations to balance inventory.
• Maintain inventory organization and ready-to-sell standards.
• Support AR activities and receiving operations as needed.
• Perform cycle counts and inventory audits.

Skills

Customer service

Communication

Attention to detail

Outdoor work

Equipment operation

CRM/order entry/mobile apps

Tools

Forklifts

Pallet jacks

loaders

Job description

Willoway Nurseries, INC in Hilliard, OH seeks a capable, customer-focused team member for in-store and warehouse duties. You will assist customers with plant selections, provide horticultural guidance, and manage order entry and fulfillment.

You will pull, stage, and load products for pickup or delivery, support transfers between DCs, and help maintain accurate inventory. This is a fast-paced, outdoor role requiring teamwork and reliability.