Hook Up & Bridge (HUB) - Client Navigator

Argus Community, Inc.; New York (NY); On-site; USD 32,000 - 46,000; Full time

Job summary

Argus Community, Inc. seeks a Client Navigator to coordinate with HUB Social Worker and HIV Testers and to provide client navigation to health care and supportive services, including insurance enrollment and verification of service linkages.

The role involves outreach to recruit new clients, assisting with medical appointments and group interventions, and maintaining confidential records while engaging participants in harm reduction education.

Qualifications

• Experience conducting infectious disease testing (HIV/HCV).
• At least 2 years of experience testing the target population (women, homeless & people who inject drugs).
• Familiar with harm reduction practices.

Responsibilities

• Coordinate with HUB Social Worker and HIV Testers to provide client navigation to health care and other services.
• Advocate for service access and insurance enrollment; confirm linkage to services.
• Engage participants with monthly service engagement; remind and escort to appointments.
• Provide client education at the individual level; support group interventions.
• Conduct outreach to recruit new clients and re-engage those lost to care.
• Attend trainings and webinars; participate in field sites and community events as requested.
• Deliver harm reduction and risk reduction counseling; provide pre- and post-counseling.
• Maintain referrals and confidential record-keeping; track participant involvement.
• Perform additional duties as assigned.

Skills

Infectious disease testing (HIV/HCV)

Harm reduction practices

Outreach activities

Education

BA in Social Work or related field

Associate degree with 2 years experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Wellness & Empowerment Full Time Regular Clerical Harm Reduction Center, Bronx, NY, US

Client Navigator

Department: Wellness & Empowerment

Reports To: HUB program Manager

Location: Harm Reduction Center 226 East 144 th St. Bronx, NY 10451

Job Summary:

The HUB Navigator will coordinate with HUB Social Worker and HUB HIV Testers to provide client navigation to health care and other supportive services, service access advocacy, insurance enrollment, and confirmation of achievement of service linkages.

Primary Duties & Responsibilities include, but are not limited to:

• Ensure participants are engaged in services monthly
• Remind participants of medical, MH appointments and assist with escorts when needed
• Conduct on-on-one client level education with program participants
• Ensure participants are reminded of group=level interventions
• Conduct outreach activities to get new clients and those lost to care
• Attend all trainings and webinars
• Engage participant in harm reduction and risk reduction educational sessions, as well as provide pre and post counseling.
• Ability to go out to required field sites and community events as scheduled and requested by management
• Maintain and track all referrals (internal and external).
• Maintain confidentiality at all times and appropriate record keeping
• Tracks and documents client program participation
• Other duties as assigned.

Qualifications/Criteria:

• Experience conducting infectious disease testing (HIV/HCV).
• At least 2 years of experience testing target population (women, homeless & people who inject drugs).
• Familiar with Harm reduction practices.

Education:

• Minimum of a BA in Social Work or Community Health Education or related degree.
• Or Associate degree with 2 year experience

Pay rate: $28.5714 per hour non exempt

DISCLAIMER:

The statements herein are intended to describe the general nature and level of work being performed for this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for this position. Argus Community, Inc. reserves the right to change, add, or delete, at any time, any part of this job description to meet the needs of the Agency.