Client Navigator: Health Access & Harm Reduction Outreach

Argus Community, Inc.; New York (NY); On-site; USD 32,000 - 46,000; Full time

Job summary

Argus Community, Inc. seeks a Client Navigator to coordinate with HUB Social Worker and HIV Testers and to provide client navigation to health care and supportive services, including insurance enrollment and verification of service linkages.

The role involves outreach to recruit new clients, assisting with medical appointments and group interventions, and maintaining confidential records while engaging participants in harm reduction education.

Qualifications

• Experience conducting infectious disease testing (HIV/HCV).
• At least 2 years of experience testing the target population (women, homeless & people who inject drugs).
• Familiar with harm reduction practices.

Responsibilities

• Coordinate with HUB Social Worker and HIV Testers to provide client navigation to health care and other services.
• Advocate for service access and insurance enrollment; confirm linkage to services.
• Engage participants with monthly service engagement; remind and escort to appointments.
• Provide client education at the individual level; support group interventions.
• Conduct outreach to recruit new clients and re-engage those lost to care.
• Attend trainings and webinars; participate in field sites and community events as requested.
• Deliver harm reduction and risk reduction counseling; provide pre- and post-counseling.
• Maintain referrals and confidential record-keeping; track participant involvement.
• Perform additional duties as assigned.

Skills

Infectious disease testing (HIV/HCV)

Harm reduction practices

Outreach activities

Education

BA in Social Work or related field

Associate degree with 2 years experience

Job description

Argus Community, Inc. seeks a Client Navigator to coordinate with HUB Social Worker and HIV Testers and to provide client navigation to health care and supportive services, including insurance enrollment and verification of service linkages.

The role involves outreach to recruit new clients, assisting with medical appointments and group interventions, and maintaining confidential records while engaging participants in harm reduction education.