Honor Bar Attendant

Maybourne Beverly Hills Hotel; Beverly Hills (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Company matched 401(k) plan

Company matched Health Savings Plan

Flexible Spending

Paid Holidays

Paid Time Off

Employee Assistance Program

Parking

Colleague meals

Colleague Referral Incentive program

Job summary

The Maybourne Beverly Hills is seeking a meticulous Minibar Attendant to uphold exceptional guest experiences by managing minibars in luxury guest rooms. You will stock, present, and assist guests with minibar selections while maintaining accuracy in charging and inventory records.

Ideal candidates have a high school diploma, hospitality experience, sharp attention to detail, and strong guest service skills.

Qualifications

• High school diploma or equivalent.
• Experience in a similar role within hospitality, preferably luxury hotel.
• Exceptional attention to detail and organization.
• Strong communication and customer service abilities.
• Proficiency in using technology for minibar tracking and billing.

Responsibilities

• Maintain minibar inventory, ensuring items are stocked and presented.
• Provide personalized and professional service to guests for minibar selections and requests.
• Regularly restock minibars, ensuring items are fresh, organized, and aligned with hotel standards.
• Monitor item freshness and remove expired or damaged products promptly.
• Record and charge guests for minibar consumption following billing procedures.
• Address guest inquiries and concerns regarding minibar charges or selections politely.
• Maintain accurate minibar inventory records and assist in ordering and receiving supplies.
• Implement strategies to minimize waste and maximize minibar efficiency.
• Ensure cleanliness and maintenance of the minibar and minibars/carts.

Skills

Attention to detail

Organization

Communication

Customer service

Technology proficiency

Education

High school diploma or equivalent

Tools

Minibar tracking software

Billing software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Service Beverly Hills, CA, US

5 days ago Requisition ID: 1851

Job Overview

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.

Summary of Position

As a Minibar Attendant at The Maybourne Beverly Hills, you will play an essential role in enhancing our guests' stay by meticulously managing and restocking the minibars in our luxurious guest rooms. Your responsibilities will focus on providing a seamless and personalized guest experience.

Roles and Responsibilities

Job duties include; although are not limited to:

• Maintain the inventory of minibar items, ensuring that it is adequately stocked and well-presented in guest rooms.
• Provide personalized and professional service to guests, assisting with their minibar selections, inquiries, and requests.
• Regularly check and restock minibars, ensuring that all items are fresh, organized, and in alignment with hotel standards.
• Monitor the freshness and condition of minibar items, removing expired or damaged products promptly.
• Accurately record and charge guests for minibar consumption, following established billing procedures.
• Address guest inquiries and concerns regarding minibar charges or selections with the utmost professionalism and courtesy.
• Maintain accurate records of minibar inventory levels and assist in the ordering and receiving of minibar supplies.
• Implement strategies to minimize waste and maximize efficiency in minibar operations.
• Ensure cleanliness/maintenance of the mini bar and the mini bar carts

QUALIFICATIONS:

• High school diploma or equivalent is required.
• Prior experience in a similar role within the hospitality industry, preferably in a luxury hotel setting.
• Exceptional attention to detail and organization skills.
• Strong communication and customer service abilities.
• Proficiency in using technology for minibar tracking and billing.
• Flexibility to work shifts, weekends, and holidays as required.

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee is regularly required to stand and walk for extended periods of time, twist at the neck and trunk, bend at the waist and stoop, kneel, crouch, or crawl. The employee is occasionally required to reach with hands and arms, reach overhead, above shoulders and horizontally. Employees will use hands to handle objects and tools, and operate service equipment. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40-pound objects. Vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may use vision to monitor food quality and quantity and may also order supplies, etc. Must be physically able to lift up to 50 lbs. and carry heavy trays and equipment, as well as, delicate china and barware
• Ability to endure abundant physical movements throughout the work areas.
• Job requires indoor and outdoor service in fluctuating weather

How you Demonstrate your Talent

The guests of The Maybourne Beverly Hills are our top priority. We take great pride to ensure that each and every guest has the most memorable experience that is enhanced by going the extra mile through providing the world-class service our hotels are known for.

• Go the EXTRA mile in our efforts
• Be RESPECTFUL to our guests and colleagues
• Deliver service in a CARING fashion
• Be OUTSTANDING
• Express your own personality – Create your LEGACY
• Be your NATURAL SELF – Be genuine and sincere with the guest and colleagues

Who you would be working for

Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels.

Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.

COMPANY BENEFITS:

• Company matched 401(k) plan
• Company matched Health Savings Plan
• Flexible Spending
• Paid Holidays
• Paid Time Off
• Employee Assistance Program
• Parking
• Employee Recognition Programs
• Colleague meals
• Colleague Referral Incentive program

*The Maybourne Beverly Hills participates in E-Verify.*