Honor Bar Attendant

The Maybourne Beverly Hills

Beverly Hills (CA)

On-site

USD 30,000 - 42,000

Full time

14 days+

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Benefits offered by this job

Company matched 401(k) plan

Company matched Health Savings Plan

Flexible Spending

Paid HolidaysPaid Time Off

Employee Assistance Program

Free Parking

Employee Recognition Programs

Colleague meals

Colleague Referral Incentive program

Job summary

The Maybourne Beverly Hills is seeking a dedicated Minibar Attendant to ensure guests enjoy a seamless minibar experience in our luxury rooms. You will manage inventory, restock items, and assist guests with selections while upholding the highest standards of hospitality.

This role requires attention to detail, excellent communication, and the ability to use minibar tracking and billing systems. You will work in a fast-paced luxury setting, maintain cleanliness, handle charges accurately, and

Qualifications

High school diploma or equivalent.
Prior experience in a luxury hotel minibar role.
Strong attention to detail and organization.

Responsibilities

Maintain minibar inventory and ensure proper presentation in guest rooms.
Provide personalized service and assist guests with minibar selections and requests.
Regularly restock minibars and ensure items are fresh and compliant with standards.
Record and process minibar charges accurately.
Maintain records of inventory and assist with ordering supplies.
Implement measures to minimize waste and improve minibar efficiency.
Ensure minibar area and carts are clean and well-maintained.

Skills

Attention to detail

Customer service

Communication skills

Hospitality software

Education

High school diploma

Tools

Minibar tracking software

Billing software

Job description

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life.

Summary of Position

As a Minibar Attendant at The Maybourne Beverly Hills, you will play an essential role in enhancing our guests' stay by meticulously managing and restocking the minibars in our luxurious guest rooms. Your responsibilities will focus on providing a seamless and personalized guest experience.

Roles and Responsibilities

Maintain the inventory of minibar items, ensuring that it is adequately stocked and well-presented in guest rooms.
Provide personalized and professional service to guests, assisting with their minibar selections, inquiries, and requests.
Regularly check and restock minibars, ensuring that all items are fresh, organized, and in alignment with hotel standards.
Monitor the freshness and condition of minibar items, removing expired or damaged products promptly.
Accurately record and charge guests for minibar consumption, following established billing procedures.
Address guest inquiries and concerns regarding minibar charges or selections with the utmost professionalism and courtesy.
Maintain accurate records of minibar inventory levels and assist in the ordering and receiving of minibar supplies.
Implement strategies to minimize waste and maximize efficiency in minibar operations.
Ensure cleanliness/maintenance of the mini bar and the mini bar carts

Qualifications

High school diploma or equivalent is required.
Prior experience in a similar role within the hospitality industry, preferably in a luxury hotel setting.
Exceptional attention to detail and organization skills.
Strong communication and customer service abilities.
Proficiency in using technology for minibar tracking and billing.
Flexibility to work shifts, weekends, and holidays as required.

Physical Requirements

While performing the duties of this job, the employee is regularly required to stand and walk for extended periods of time, twist at the neck and trunk, bend at the waist and stoop, kneel, crouch, or crawl. The employee is occasionally required to reach with hands and arms, reach overhead, above shoulders and horizontally. Employees will use hands to handle objects and tools, and operate service equipment. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40-pound objects. Vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may use vision to monitor food quality and quantity and may also order supplies, etc. Must be physically able to lift up to 50 lbs. and carry heavy trays and equipment, as well as delicate china and barware
Ability to endure abundant physical movements throughout the work areas.
Job requires indoor and outdoor service in fluctuating weather

Equal Opportunity Employer

Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly.

Vision

Leading the future of luxury lifestyle; curating distinctive and enriching experiences.

Purpose

Creating Stories of Distinction

The Maybourne Mindset

Stay two steps ahead
Make the magic happen

Who you would be working for

Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels.

Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.

Company Benefits